DC Fast Charging Disabled until Serviced

jerseyff

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I’ve been getting the warning for over a month, including time at the service center where they said it was not actually affecting dc fast charging. I’m skeptical as I’ve had some issues at EV America stations AND now at my home Rivian charger! Maybe some help in the soon to appear 2022.23.xx?
Interesting...I dont have a trip until August so I shouldn't need any DC fast charging so I have time to catch the OTA by then.

Curious if it relates to water somehow...the OP I believe stated it was raining when his wife got the notification. I was rinsing off the truck (park outside under trees) prior to getting the warning.

Update: Couple of hours of presumably truck sleep and it did not clear.

 
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Hopper

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I get it often in clear weather. :-(
 

jerseyff

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I just got the warning after I unplugged from my Rivian wall charger. Will wait and see what service advises.

I just parked the truck, will check it in an hour as well after it has had a nap to see if it had cleared.
Interesting...I dont have a trip until August so I shouldn't need any DC fast charging so I have time to catch the OTA by then.

Curious if it relates to water somehow...the OP I believe stated it was raining when his wife got the notification. I was rinsing off the truck (park outside under trees) prior to getting the warning.

Update: Couple of hours of presumably truck sleep and it did not clear.
At the end of the day, after a morning sleep and an afternoon sleep, we got in the truck this evening and the notification had cleared. Seems it was possibly related to moisture from a quick morning rinse. I will wait to see what Service has to say about it when they finally followup with the call I opened via the app.
 

Hopper

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This has been a known issue for over a month. I don’t understand why we don’t get some feedback from Rivian about what’s going on.
 

jerseyff

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This has been a known issue for over a month. I don’t understand why we don’t get some feedback from Rivian about what’s going on.
As was the feedback for my hotspot most of the time not working until I do an outside button reset, "they are aware of the issue and it will be addressed in a future OTA."
 


Hopper

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Once again, Rivian's limited information is a problem. What is the actual symptom it's detecting?
Exactly. The software engineers can tell you what’s causing the alert very quickly.
 

Hopper

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Has anyone had a resolution or gotten more information about this? I’ve requested an update, but haven’t received a call back.
 

 
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