Aardvark
Well-Known Member
Ordering the Compact Spare for R1S
In case others might find this helpful...
The R1S compact spare is now available. But if purchased online from the store, it's sold at the post price-hike cost. If you had configured the spare in your reservation before the price-hike, you can get it at the original price.
1. Call customer service at 888-748-4261. Select the option for "Service." If you call between 6 and 6:30 AM Mountain Time, you have a good shot at a very short wait. My call went right through.
2. Tell the rep you want to order the spare at the pre price hike price, they'll verify your account, and schedule the service appointment for installation.
3. I'm pretty close to the Colorado Springs SC, but the rep said she could schedule Mobile Service if I wanted. Mobile Service. I went for that. They had slots in as little as 2 weeks out, but due to conflicts, I went with the end of Dec.
4. They'll email you an invoice for electronic signature and approval.
That's it. It was a very quick and easy process.
In case others might find this helpful...
The R1S compact spare is now available. But if purchased online from the store, it's sold at the post price-hike cost. If you had configured the spare in your reservation before the price-hike, you can get it at the original price.
1. Call customer service at 888-748-4261. Select the option for "Service." If you call between 6 and 6:30 AM Mountain Time, you have a good shot at a very short wait. My call went right through.
2. Tell the rep you want to order the spare at the pre price hike price, they'll verify your account, and schedule the service appointment for installation.
3. I'm pretty close to the Colorado Springs SC, but the rep said she could schedule Mobile Service if I wanted. Mobile Service. I went for that. They had slots in as little as 2 weeks out, but due to conflicts, I went with the end of Dec.
4. They'll email you an invoice for electronic signature and approval.
That's it. It was a very quick and easy process.
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