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Urgent Help: Software Update Blocked on Rare So Flo Rivian

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COdogman

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Maybe the OP should reach out to Tony Robbins to see how he is dealing with the headaches of owning one of these.
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Donald Stanfield

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He could probably make some of that back doing YouTube videos. I'd be curious to know what the crazy body mods are made out of? Metal? Or Bondo? Bang on it with a hammer and see.

After all, look how much money Whistlin' Diesel has made destroying things. 😆
This has been the best suggestion so far. I know I’d watch a video of this thing getting the Whistlin Diesel treatment.
 
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JetFalcon

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On my first visit to the Lake Forest location, they initially made it seem like they were going to cooperate and help resolve my issue. They were even on the phone with my tech, sounding like they were working toward a resolution. However, their so-called solution was simply to refer me to a list of authorized body shops. I contacted those shops, and every one of them refused, so in the end, nothing was solved at all.

They were more professional in their communication compared to some other locations, but their ultimate goal seemed to be dismissing my need for ride height calibration rather than resolving it.

During my second visit, their approach shifted. They grouped up—standing together as store-level employees often do when they want to create a united front—essentially pressuring me to leave the store with the problem still unresolved.
 

godfodder0901

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During my second visit, their approach shifted. They grouped up—standing together as store-level employees often do when they want to create a united front—essentially pressuring me to leave the store with the problem still unresolved.
I think that's the best approach.
 

Time2Roll

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Make a road trip to the mothership in Illinois. Must have better service there....
Or go right to the top with an email to RJ.
 

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JetFalcon

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Make a road trip to the mothership in Illinois. Must have better service there....
Or go right to the top with an email to RJ.
I asked the Costa Mesa and Lake Forest service centers about RJ. They say they can't get in touch with him. If anyone has his email please share, I DM his instagram. They said is he lives in Dana Point.

The only update now is my mechanic is going to talk to his friend to see if he can finish the ride height calibration. He said Lake Forest service center refused, all the certified 3rd party shops refused. And Lake Forest provided those 3rd party certified shops, but in reality, they want me to go away. They set this precedent that anyone who does even minor mods, like new rims, they won't work on your car.
 

Killer95Stang

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I asked the Costa Mesa and Lake Forest service centers about RJ. They say they can't get in touch with him. If anyone has his email please share, I DM his instagram. They said is he lives in Dana Point.

The only update now is my mechanic is going to talk to his friend to see if he can finish the ride height calibration. He said Lake Forest service center refused, all the certified 3rd party shops refused. And Lake Forest provided those 3rd party certified shops, but in reality, they want me to go away. They set this precedent that anyone who does even minor mods, like new rims, they won't work on your car.

What are you even talking about... They service vehicles all the time with aftermarket wheels. They just want them to at least fit within factory parameters, like diameter and width. I think you should go back to Apocolypse and have them do something about it, or even sue them for knowingly selling a dangerous truck that operates outside of NHTSA approved safety standards. Just like the EPA goes after and crushes shops that modify emissions systems, maybe NHTSA should go after shops that modify and sell unsafe vehicles.
 

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Make a road trip to the mothership in Illinois. Must have better service there....
Or go right to the top with an email to RJ.
Dumbest thing ever. Troll encouraging a troll.
 

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It started with a dream:

Rivian R1T R1S Urgent Help: Software Update Blocked on Rare So Flo Rivian 1756272942570-yy


Honestly OP - looking through the pictures here, and in other threads - I'm not surprised Rivian are wary of servicing it. I missed how software updates were blocked in the 1st place, but at this point the closed nature of the Rivian Ecosystem, coupled with the liability (and liability of liability is in and of itself a liability) makes me understand why they would want nothing to do with the truck now.

Taste is subjective - but engineering is not - and that truck is clearly using parts that have demonstratably put stress on structural components that were not part of the original design parameters.

Riviot hit the nail on the head right at the start of this thread - SoFlo or your tech need to get Rivian certified then they could do this work. Failing that at this point, have you considered getting a donor R1T to support your customized one? It may be the simplest and most cost effective way to get you want you want to achieve.
 
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lefkonj

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Why do people think they are entitled to anything? You still haven't answered the main question: Was this vehicle totaled? Why would the airbag sensor have gone off? While the mods are totally out of spec for a Rivian I am sensing there is something else wrong with this story you are leaving out.

Rivian doesn't owe you anything, and I wouldn't budge if I was them. If the vehicle modifications are so out of spec that they won't help, sounds like the modification team didn't do the right thing and are trying to get some money from anyone will to grab the slim mobile from them.
 

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The Tony Robbins listing on autotrader shows the VIN as an early production 2022. These things were probably contrived from Rivians with the older subframes which likely contributes to the suspension issues in addition to all the other whimsical mechanical components apocalypse strapped on to these vehicles that took them from being a stock vehicle Rivian would repair to the monstrosities they currently are.
 

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I asked the Costa Mesa and Lake Forest service centers about RJ. They say they can't get in touch with him. If anyone has his email please share, I DM his instagram. They said is he lives in Dana Point.

The only update now is my mechanic is going to talk to his friend to see if he can finish the ride height calibration. He said Lake Forest service center refused, all the certified 3rd party shops refused. And Lake Forest provided those 3rd party certified shops, but in reality, they want me to go away. They set this precedent that anyone who does even minor mods, like new rims, they won't work on your car.

 

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I asked the Costa Mesa and Lake Forest service centers about RJ. They say they can't get in touch with him. If anyone has his email please share, I DM his instagram. They said is he lives in Dana Point.

The only update now is my mechanic is going to talk to his friend to see if he can finish the ride height calibration. He said Lake Forest service center refused, all the certified 3rd party shops refused. And Lake Forest provided those 3rd party certified shops, but in reality, they want me to go away. They set this precedent that anyone who does even minor mods, like new rims, they won't work on your car.
I couldn't think of a more apples-and-oranges comparison. New rims, assuming factory dimensions, will function within design parameters. Completely changing the suspension components means Rivian cannot know how your truck will function. I'm wary of any mod that requires welding and complete replacement of stock factory mechanicals, which is what happened to yours.
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