freshpow
Well-Known Member
Wanted to follow up here and note that I don't believe my problems were directly related to the horn install. In any case, the RealWheelsEV team provided tremendous customer support throughout my service experience and even made a slight tweak to the install instructions (hooking up to the unused center post on the battery) to be extra cautious and make sure others don't run into problems in the future.I was excited to receive mine today and the install was simple - took about 30 minutes in total. Tested it out and it's a great sounding horn. Unfortunately, it seems to have "bricked" my 12v system. Not blaming anyone...am guessing my 12vs were not in great shape but I'm not an expert.
Got in shortly after install to go for a drive and the brake pedal wouldn't move. Driver screen showed a whole bunch of errors and I tried both soft/hard resets. No dice. After the hard reset, both screens booted back up and still showed the same errors. Shortly after, while I was on the phone with Rivian support, both screens went completely black. Tried jumping the primary battery using my other vehicle and the leads at the trailer hitch of the Rivian. The screens came on intermittently but I gave up after about 30 minutes - still wasn't able to unlock or open the frunk.
Bummer...just going to wait for the service center to call me back, which probably won't be until Monday. Hoping it can be resolved with a mobile service visit but the service advisor I spoke with seemed keen on having it towed to the service center.
![]()
I have already reinstalled my horn (incredibly simple install given the instructions provided) and everything is working perfectly. Fantastic product with even better customer support! Thank you @RealWheelsEV!
Sponsored