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EVSportline phenomenal customer service

DoubleTake

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I just want to give a shot out to @EV Sportline. Their customer service is one of the best I have seen in the aftermarket community.

they respond pretty rapidly via forum Direct messages and go out there way to make any wrongs right. I am forever a returning customer.
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doit82

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I totally agree!
 

Electrified Outdoors

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TSportline/EVSportline @EV Sportline do have good CS. I purchased wheels/tires from them for a Tesla. I had a lot of balance issues with them and they worked with me to make the situation right and covered the cost of re-balancing.

Having good customer service is extremely important which is why I like to support vendors that do.
 

EV Sportline

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I just want to give a shot out to @EV Sportline. Their customer service is one of the best I have seen in the aftermarket community.

they respond pretty rapidly via forum Direct messages and go out there way to make any wrongs right. I am forever a returning customer.
So thankful for you all - Love Rivian Nation - Thanks for the mention!
 

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EV Sportline

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TSportline/EVSportline @EV Sportline do have good CS. I purchased wheels/tires from them for a Tesla. I had a lot of balance issues with them and they worked with me to make the situation right and covered the cost of re-balancing.

Having good customer service is extremely important which is why I like to support vendors that do.
Appreciate the patience! We are not perfect, but when a mistake happens, we are definitely standing behind making it right!
 

Electrified Outdoors

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Appreciate the patience! We are not perfect, but when a mistake happens, we are definitely standing behind making it right!
That's the most important part! Too many business out there today that don't stand behind their products.

Anyway appreciate you folks.
 

MtbRobCo

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Yes, I have made several purchases through EVSportline and their customer service is A+.
 

EV Sportline

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godfodder0901

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Appreciate the patience! We are not perfect, but when a mistake happens, we are definitely standing behind making it right!
I can attest to this ?
 

dleepnw

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ditto. they've been timely with responses and trying to help after purchase. when i had an issue with something they immediately issued a warranty replacement. top notch customer support. highly recommend.
 

R1Thor

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You know what: I gotta say these guys are pretty terrible...

... Terrible insofar as they need to stop making such desirable things for my truck. It results in me spending money I don't need to spend (BUT REALLY REALLY WANT TO...)!!

I think as far as aftermarket goes, EV Sportline gets the 'record' for 'most money spent on my truck that wasn't the truck itself.' by an order of magnitude!! :D
 

Farscape

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I got a roof sunshade for my R1S which doesn’t fit. I was told technician will contact me when i sent email to support, but haven’t heard from them. As of now my experience is terrible. Any call to support goes to voice mail and haven't received support for last 2 weeks.
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