Any New SR or SR+ R1T or R1S Delivered

[TTedP]

Who did you call about this? I ordered a Standard+ R1T around the same time and asked my Guide about switching to a Large battery to get a faster delivery and he told me that I was unable to make any changes because my order is locked in.

I worked with my guide. When I asked how much longer on the Standard+ being released, they said possibly two more weeks, possibly four, didn't really have a solid answer. They also said ordering a large that comes from the factory would take just as long if not more. So,,,, I mentioned I may cancel the order and move on - unless they can help me find something available now. They were very nice about it at that point.

Funny thing is even after moving ahead with a large, unlocking it and uploading all my purchase docs same day, I am still on day 3 with no replies or next steps. I get it, in the scheme of things, it's not a major wait however - IMO, they really should tighten up this part of the sale process. I can walk on any dealer lot and get a car within hours and I'd have a traditional salesperson blowing up my phone along the way.

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[TTedP]

My friend was offered the ability to switch but the service manager told him it would not get here any quicker than the sticker coming off hold.

same - but still quoting timelines in "weeks" vs days.

In hindsight, maybe they should've held off on allowing Standard purchases until they were ready to ship.

 

[Bs87]

Do you have a VIN assigned? If yes go to your service center and walk around. You may be able to see your Rivian. Someone else on here did that and the service manager was able to open it up for them to look at.

it sounds like they are waiting on EPA document allowing sale.

when I mentioned the epa document / stickers to my guide he said don’t believe everything you read online

 

[Eric9610]

when I mentioned the epa document / stickers to my guide he said don’t believe everything you read online

Ask your guide to email you the sticker… it should be readily available if they have it.

 

[Bs87]

Ask your guide to email you the sticker… it should be readily available if they have it.

im almost positive my guide doesn’t like me lol.

 

[Eric9610]

If it’s not the EPA document and an internal issue someone’s head needs to roll! How do you post a car for sale, get the order then not deliver. They should have waited till things got sorted.

 

[Bs87]

If it’s not the EPA document and an internal issue someone’s head needs to roll! How do you post a car for sale, get the order then not deliver. They should have waited till things got sorted.

my guide keeps saying the system isn't updated to sell them yet

 

[Eric9610]

my guide keeps saying the system isn't updated to sell them yet

If they don’t have the EPA document also called the monroney document they can’t upload them for sale… I don’t think it takes 4 weeks to upload vins to system for sale for a software company.

In my whole delivery process only spoke with my guide once. Mostly the SC manager contacted me. Ask you guide for your cars window sticker. It should list your vin on it. If they can’t provide it then that is what they are waiting on.

 

[Bs87]

If they don’t have the EPA document also called the monroney document they can’t upload them for sale… I don’t think it takes 4 weeks to upload vins to system for sale for a software company.

In my whole delivery process only spoke with my guide once. Mostly the SC manager contacted me. Ask you guide for your cars window sticker. It should list your vin on it. If they can’t provide it then that is what they are waiting on.

I received my vin within minutes of paying the $1000 deposit

 

[sugarbee]

I have a feeling something isn't right on their end. The lack of communication from them for this length of time seems weird to me.

 

[sugarbee]

I messaged them this morning and they just responded saying this:

Good morning- We received an update this morning that the Digital Purchase Process should be opening up for our latest offering with the standard battery in the coming days.

 

[Javito’s]

Picking up my RS1 tomorrow!
So excited!!
Have a beautiful week!

 

[Bs87]

Picking up my RS1 tomorrow!
So excited!!
Have a beautiful week!

standard or standard+?

 

[Bs87]

I messaged them this morning and they just responded saying this:

Good morning- We received an update this morning that the Digital Purchase Process should be opening up for our latest offering with the standard battery in the coming days.

you have a standard or + ?

 

[Javito’s]

large ;-)

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