rivianRmn
Member
- Thread starter
- #1
Hello,
I preordered last year and received my R1T in June. YAY!
The process moved along really quickly. My estimated delivery window was from October to December, but after everything magically appeared in my online account, I received the delivery a week and a half later. Communication with the Guide was minimal to nonexistent.
I loved the truck for a whole week before I got into a fender bender I loved the truck even though the whole time I felt like I was testing a buggy product for Rivian. On the other hand, if I'm out somewhere with the truck a lot of people will comment on how cool it looks. The acceleration is awesome and the gear tunnel is fantastic!
Coming back to the story, I never had an auto accident in life but I guess there is always the first, right? Well, I applied the breaks as hard as I can but the truck felt like it was on ice and I knew 3-4 seconds before it crashed that it is not stopping. Luckily, we were going 20-25 mph. The incident left a dent on the hood and minor damages to the bumper.
Collision Center Nightmares:
Unfortunately, there is only one Rivian authorized collision center in my state (VA), and they didn't had any appointments for the next three months. For some reason, Rivian will only deliver components to this collision center. I spoke with Rivian, and they decided to work on other warranty items first. Rivian has been very helpful and trying to do what they can. They talked with the collision center and got me a date for the subsequent month. Well, it's now being "repaired". Try to guess what I get next. THE ESTIMATE!!! and how much is it, exactly? 29k!!!
Well, the repair shop placed the order for the parts, but they either received the wrong ones or broken ones from Rivian. The only thing I hope for now is to get my truck back one day! I hope I get it back eventually, it's been about 3 months and counting.
It seems like there is nothing like repair in R1T, it is all about replacing the parts. If I have another chance I will probably wait to buy R1T up until Rivian has more roots established.
Overall, I loved the truck for the time I had while most of the time it felt like I'm someone testing the software, truck and reporting bugs, for Rivian lol. I hope that with more truck/SUV rollouts there will be more collision centers and better handing of the repairs.
Till next time! Cheers!
I preordered last year and received my R1T in June. YAY!
The process moved along really quickly. My estimated delivery window was from October to December, but after everything magically appeared in my online account, I received the delivery a week and a half later. Communication with the Guide was minimal to nonexistent.
I loved the truck for a whole week before I got into a fender bender I loved the truck even though the whole time I felt like I was testing a buggy product for Rivian. On the other hand, if I'm out somewhere with the truck a lot of people will comment on how cool it looks. The acceleration is awesome and the gear tunnel is fantastic!
Coming back to the story, I never had an auto accident in life but I guess there is always the first, right? Well, I applied the breaks as hard as I can but the truck felt like it was on ice and I knew 3-4 seconds before it crashed that it is not stopping. Luckily, we were going 20-25 mph. The incident left a dent on the hood and minor damages to the bumper.
Collision Center Nightmares:
Unfortunately, there is only one Rivian authorized collision center in my state (VA), and they didn't had any appointments for the next three months. For some reason, Rivian will only deliver components to this collision center. I spoke with Rivian, and they decided to work on other warranty items first. Rivian has been very helpful and trying to do what they can. They talked with the collision center and got me a date for the subsequent month. Well, it's now being "repaired". Try to guess what I get next. THE ESTIMATE!!! and how much is it, exactly? 29k!!!
Well, the repair shop placed the order for the parts, but they either received the wrong ones or broken ones from Rivian. The only thing I hope for now is to get my truck back one day! I hope I get it back eventually, it's been about 3 months and counting.
It seems like there is nothing like repair in R1T, it is all about replacing the parts. If I have another chance I will probably wait to buy R1T up until Rivian has more roots established.
Overall, I loved the truck for the time I had while most of the time it felt like I'm someone testing the software, truck and reporting bugs, for Rivian lol. I hope that with more truck/SUV rollouts there will be more collision centers and better handing of the repairs.
Till next time! Cheers!
Sponsored