The wait is getting really annoying

[colo1s]

Also to be clear you only paid the deposit not the full amount I'm assuming.

Correct, but now that it's "non refundable", that counts

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[Redline]

Seems I really struck a nerve here. Sorry everyone you had to wait so long for your vehicle and had so much trouble. I've been following the company for a few years but since I didn't order / preorder, I didn't get any of the pain so far. There's a lot of frustration here and I hope Rivian addresses this in the near future with better updates on the manufacturing process, after all a custom order is somewhat special and should be treated that way.

Oh, and nobody has answered my original question: any tips on what to do while waiting? I watched videos, read the owner manual, reviewed my configuration a dozen times, still can't wait to finally get behind the wheel.

Is this your first EV?

 

[Tango45]

Oh, and nobody has answered my original question: any tips on what to do while waiting? I watched videos, read the owner manual, reviewed my configuration a dozen times, still can't wait to finally get behind the wheel.

Hey, at least one of my tips was serious! Well, two: 1) there's threads on here that talk about accessories. Take a good look at what some people have recommended. There's everything from storage space organizers to off-road recovery stuff. 2) I redid my garage because it was booty and not deserving of the R1S. Did the fancy flake on the floors, ran power (oh! get your charging situation straight!) to strategic places, finished walls, painted, put up cabinets, etc. Give her a good home!

I get the process and I get it takes time. But in the meantime, they could simply send out a regular email informing you everything is still on track, no delays, nothing wrong, and bonus points for "your vehicle will be manufactured on X, you can watch a live video when it rolls out the door. My expectations of the "fully digital purchase process" were a lot higher

I will say that some of the things that you mention brief well, but in the years that many of us spent waiting, there were various iterations of communications approaches on Rivian's part. I'm more than certain that we, as a community, have bounced back and forth between "we're not getting enough communication" to "there's too much [meaningless] communication!" several times. In the end, the only communications that seemed to resonate were those that led with "it's time to lock in..." or "your delivery date is scheduled for X...".

Do you have a home charger and do you know if you'll get an adapter with your vehicle on delivery?

Also, quick shout out to those who sold a vehicle ahead of an expected delivery date only to have it pushed back a month... or a year...

 

[wicked2112]

2.5 years of experienced waiting. Worth every second of it! R E L A X!!! You'll thank us later!!

 

[bigsky]

Adding some perspective: ordered my R1S in November 2021. Delivered in January 2024.
Basically forgot about it and lived on.
Your wait...would have taken that any day instead.
Fugget about it for now. Will come very soon.

Oh, a humble suggestion, bone up meanwhile on Rivian customer service and support, how to deal with and work it. Rivian service and support in my view is the undisputed worst in the world hands down. And I mean THE worst in the world.

 

[JRock]

How are you all keeping your cool? I ordered my R1S on June 6. Not a word since beside the reservation confirmation. Sales Rep can't say anything either. Delivery schedule is August - September, how are there no updates to manage expectations? Already seeing similar configs in the shop, which makes it even worse - they're building for the shop but not the custom orders? It would be awesome to get updates about when your car is scheduled to be built etc.

Dude, I waited for 2 1/2 YEARS for my R1S. And yeah, it was worth the wait.
If you think it might help, we can all share a moment of silence for your struggle.

 

[R1TCntrlMaIzzy]

How are you all keeping your cool? I ordered my R1S on June 6. Not a word since beside the reservation confirmation. Sales Rep can't say anything either. Delivery schedule is August - September, how are there no updates to manage expectations? Already seeing similar configs in the shop, which makes it even worse - they're building for the shop but not the custom orders? It would be awesome to get updates about when your car is scheduled to be built etc.

Like you have "heard", read your wait has been minimal. Some waited years for the, "your car is ready for delivery", update.

Sadly, Riv is bad at communicating and worse at their SC availability, scheduling. Heck, even gear shop stuff has been dlvrd before the email telling me it was shipped.

No excuses, and I believe those two points could cost them more than they forecast, expect. I really hope they fix those issues very soon.

I luv my T, Izzy.

 

[colo1s]

Is this your first EV?

Technically, first car.

Hey, at least one of my tips was serious! Well, two: 1) there's threads on here that talk about accessories. Take a good look at what some people have recommended. There's everything from storage space organizers to off-road recovery stuff. 2) I redid my garage because it was booty and not deserving of the R1S. Did the fancy flake on the floors, ran power (oh! get your charging situation straight!) to strategic places, finished walls, painted, put up cabinets, etc. Give her a good home!

Do you have a home charger and do you know if you'll get an adapter with your vehicle on delivery?

Thanks! I have a few essentials in the Rivian shop that I want to get, but given the late delivery all my summer plans (camping with the family) have to be rescheduled to next year. The Gear Guard drive is the most critical to shop. No wall charger for me in a rental, but I figured I could extend from the basement and get a 240V cable into the garage for some faster charging if necessary.

 

[Redline]

My advice, learn about charging and how it works.

This was my first EV and I was at first overwhelmed. Now I help a bunch of people who have EVs and Rivians including my FIL.

Plugshare is a great resource. Play around in ABRP as well.

 

[smunro622]

Rivian may not be for you if you are crying already, 6 months to have a Suburban built no updates from GM until VIN was assigned. Seriously reconsider if are this annoyed service center appts are similar

 

[colo1s]

My advice, learn about charging and how it works.

This was my first EV and I was at first overwhelmed. Now I help a bunch of people who have EVs and Rivians including my FIL.

Plugshare is a great resource. Play around in ABRP as well.

Thanks! I've rented an R1T last year on Turo and tested a few Teslas, I found charging a relatively easy topic, but there are also quite a few chargers around here in CO. Only had issues with hotels on Booking claiming "ev charger" and it's just a few unmarked 110V outlets in the garage with the spots taken by ICEs (not blaming them, the outlets were hard to spot).

 

[Redline]

Thanks! I've rented an R1T last year on Turo and tested a few Teslas, I found charging a relatively easy topic, but there are also quite a few chargers around here in CO. Only had issues with hotels on Booking claiming "ev charger" and it's just a few unmarked 110V outlets in the garage with the spots taken by ICEs (not blaming them, the outlets were hard to spot).

Good move.

Understanding the difference in level's, when and when not to charge, etc is all important.

I'm amazed when I charge in public how many people are clueless. Some staying to charge to 100% forever and ever.

Just last weekend at a Circle K charger, a man took 3 parking spots and pulled up sideways instead of head on to charge his new Honda. He was older and clearly had no clue what was going on. Him and his wife were baffled.

 

[iansriv]

Technically, first car.

Thanks! I have a few essentials in the Rivian shop that I want to get, but given the late delivery all my summer plans (camping with the family) have to be rescheduled to next year. The Gear Guard drive is the most critical to shop. No wall charger for me in a rental, but I figured I could extend from the basement and get a 240V cable into the garage for some faster charging if necessary.

As your first car & EV, this is the place to learn a lot from. I would urge you to research the L2 charger and get approval from your landlord. Also, look at the spare tyre kit if you already haven't. As others have said-loads to get up to speed here. Have fun!

 

[colo1s]

As your first car & EV, this is the place to learn a lot from. I would urge you to research the L2 charger and get approval from your landlord. Also, look at the spare tyre kit if you already haven't. As others have said-loads to get up to speed here. Have fun!

Thanks! Not sure how long we'll stay here and not paying for the electrical installation of the L2 (even with the incentives from Xcel Energy), so I'll wait with that until we make a decision. I think the extension cord is a great workaround, but will have to check the length and potential heat issues etc. Not planning to drive much during the week, this is mostly for adventure on the weekends, so the 110V charge may just work

 

[UnsungZero_OldTimeAdMan]

Regarding accessories... Unless it's something you know for sure you want and is somewhat proprietary—like the crossbars—I would hold off on ordering. Crossbars are not stocked regularly, so if you know it's something you'll need, and it's in stock in the Gear Shop, don't wait.

The other stuff that people recommend, I would hold off until you've lived with your car for a while and know it's something you want from first-hand experience. Some things are very subjective and one person's recommendation isn't necessarily the right one for you. While some of these things are inexpensive, little things can add up. Then there are also accessories that get superseded by newer/better versions or alternative options.

If Gen2, and you don't have the onboard air compressor option, good time to start shopping for a portable compressor, inflation and tire repair kit.

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