Service center crashed my R1T

[iansriv]

Have your attorney call them.

I second that.

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[SNOWinSEA]

Just for clarification for anyone reading through my post history since I listed my R1T for sale. The regional manager of service for Rivian contacted me a week or so after this happened and was incredibly helpful. She ended up offering me the option of keeping the wrecked R1T and getting a couple thousand dollars in service credits or do a 'Repurchase' and get a new R1T instead. My new R1t was delivered two weeks ago in September. I have any proof you'd need if you're interested in purchasing

 

[zipzag]

Just for clarification for anyone reading through my post history since I listed my R1T for sale. The regional manager of service for Rivian contacted me a week or so after this happened and was incredibly helpful. She ended up offering me the option of keeping the wrecked R1T and getting a couple thousand dollars in service credits or do a 'Repurchase' and get a new R1T instead. My new R1t was delivered two weeks ago in September. I have any proof you'd need if you're interested in purchasing

Fantastic. Good on Rivian.

Sometimes it takes time to make a higher level decision.

 

[Guy]

Just for clarification for anyone reading through my post history since I listed my R1T for sale. The regional manager of service for Rivian contacted me a week or so after this happened and was incredibly helpful. She ended up offering me the option of keeping the wrecked R1T and getting a couple thousand dollars in service credits or do a 'Repurchase' and get a new R1T instead. My new R1t was delivered two weeks ago in September. I have any proof you'd need if you're interested in purchasing

Glad it worked out, just to be clear you got a new one and are now selling it soon after?

 

[SNOWinSEA]

Glad it worked out, just to be clear you got a new one and are now selling it soon after?

Yep!

 

[Attaractor]

This story is the nightmare of any car owner. Perhaps it's not so offensive to get into an accident while driving as to hear that the accident happened while the car was in the service center. I feel sorry that this happened to you. I'd have gone mad with rage and managed to annoy my lawyer from https://puschnguyen.com/houston-car-accident-lawyer/. Unfortunately, I don't know how to be polite and patient, so any mistake by the service center will mean a huge scandal for them. Maybe that's why my first and only scandal with Rivian ended very quickly in my favor. They simply didn't want to tolerate me and did everything I demanded.

 

[Acoustic71]

I second that.

I'm a former ambulance chaser, and I approve this message.

 

[iansriv]

Glad it worked out. Also reassuring to know that Rivian will do the right thing. Here's to many many miles and smiles mate!

 

[Gerbs]

Wow this sucks, sorry to hear this happened.

Just caught up on the rest of the thread; that's a solid Rivian did to take the wrecked one back and give you a new one. Sucks that it happened but they definitely made up for it.

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