Rivian Service Centers / Retail Locations List / Other Facilities

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kanundrum

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A Massive amount of jobs were just added under "Vehicle Operation Specialist" in a LOT of Markets.

https://rivian.com/careers?search=Vehicle Operations Specialist



Role Summary


As a Vehicle Operations Specialist, you will be a key contributor to the success of our Delivery & Field Operations team. Vehicle Operations Associates work in coordination with Delivery & Mobile Operations, Service Operations, and our fleet teams to facilitate customer deliveries, manage documentation, and provide our customers with an exceptional car buying experience. Rivian is looking for someone who is seeking a position to grow their careers both personally and professionally.


Responsibilities


  • Serve as a location point of contact for physical locations including setting schedules, requesting resources, and coordinating work efforts with on-site managers
  • Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization
  • Manages the lot; ensure that there are safe and usable drivelines in the lot at all times
  • Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed
  • Prepare paperwork for open states deliveries
  • Validate paperwork, scan, and file completed dealer jackets in secure file cabinet; FedEx all deal jackets to central title at end of day
  • Complete assignments with a high level of accuracy and embrace challenging situations
  • Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems
  • Additional work and tasks as requested from the business
 
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kanundrum

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There is also Field Specialist.


Role Summary


As a Field Specialist, you will be a key contributor to the success of our Delivery and Field team. Field Specialist work in coordination with Vehicle Operations, Service Operations, Retail and Fleet teams to facilitate customer deliveries, manage documentation, and provide our customers with an exceptional car buying experience.


Responsibilities


  • Support new & existing customers in the wild as a Rivian product expert
  • Act as a leader among peers to ensure compliance with internal & external processes
  • Confirm mobile test drive schedules
  • Transport Rivian vehicles to their final destinations
  • Execute local registration documents with customers during their delivery appointments
  • Paperwork prep for deliveries (in applicable states)
  • Validate & scan final transaction paperwork completed on the road
  • Conduct loaner vehicle exchange with customer vehicle during applicable service appointments
  • Additional work and tasks as requested from leadership not defined here
 

cwoodcox

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Here’s the rub… These hires are probably primarily to support the rollout of the Amazon vans, and that infrastructure will be amazing for Rivian’s retail customers.

It’s a pretty great strategy imo
 
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kanundrum

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Here’s the rub… These hires are probably primarily to support the rollout of the Amazon vans, and that infrastructure will be amazing for Rivian’s retail customers.

It’s a pretty great strategy imo

I am doubtful these are amazon positions as most of them have stated as such. I believe these are all the multiple market rollouts for the Truck and SUV based on location.
 

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