New Princeton, NJ Service Center coming?

[Guy]

I had mobile service out and on the invoice is the following address : 2531 East State St, Trenton, NJ 08619

Looking this up does show a reasonable size building. Shame this hasn’t become an SC but it does provide a base for the mobile service to cover eastern PA without coming all the way out from Brooklyn.

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[NJDevFan30]

I had mobile service out and on the invoice is the following address : 2531 East State St, Trenton, NJ 08619

Looking this up does show a reasonable size building. Shame this hasn’t become an SC but it does provide a base for the mobile service to cover eastern PA without coming all the way out from Brooklyn.

That's great to hear if it's up and running in any capacity. As a confirmed order, awaiting a delivery estimate, I can only hope the stars are aligning!

 

[KingTodd]

I'm in the process of trying to schedule service and they told me that NJ was currently starting as mobile only but would eventfully be full service. No timeframe. I'm currently deciding between the 95 miles + insane traffic to Brooklyn or 150 miles Gaithersburg with less crazy traffic....

Yesterday speaking with service about the messed up update, I asked about this site and they said it is mobile only for now but will become full service. There is no timeline on it. It just confirmed what the tech told you.

 

[ThePineappleWins]

Yesterday speaking with service about the messed up update, I asked about this site and they said it is mobile only for now but will become full service. There is no timeline on it. It just confirmed what the tech told you.

I really wish there was at least a timeline on this. I rescheduled my service from this week out to February because I just can't find the time to drive to MD or NY....

 

[Yossarian]

I really wish there was at least a timeline on this. I rescheduled my service from this week out to February because I just can't find the time to drive to MD or NY....

I'm still waiting for my R1S, but in the several conversations I've had with my guides (4 so far), all have stressed that my home of record (Delco) ties me to the Brooklyn SC. That said, my latest communication with my guide indicated that I'd be able to use any SC, not just Brooklyn. Good to see that really seems to be the case.

I've groused in other posts that Rivian will not allow me to use Gaitherburg for delivery and in fact, recenty expanded the delivery territory for Brooklyn-based pick-ups to include the Delaware address I had been using. I may change to a MD delivery address to avoid Brooklyn, but I'm really hoping one of the NJ locatios will be up and running when by the time my Rivian is ready for pick-up. Gaitherdburg and Brooklyn are eaach about 125 miles from my location, but one is far, far easier to get to.

 

[ThePineappleWins]

Monthly check in.... Anyone with any info on the NJ locations? ?

 

[MrStuartBell]

Trenton is now open. I just scheduled an appointment for later this month.
2531 E State St, Trenton, NJ 08619

 

[ThePineappleWins]

Trenton is now open. I just scheduled an appointment for later this month.
2531 E State St, Trenton, NJ 08619

OMG!!!!

 

[ThePineappleWins]

So I just got off the phone with Rivian. They are telling me it's still not fully open and that you can't schedule there at this time.....

 

[MrStuartBell]

So I just got off the phone with Rivian. They are telling me it's still not fully open and that you can't schedule there at this time.....

Hmmm, I have an appointment on the 30th & they offered the 11th & 22nd.
It's not in the app yet... I'll check & update when I confirm something.

 

[MrStuartBell]

Trenton is now open. I just scheduled an appointment for later this month.
2531 E State St, Trenton, NJ 08619

Ok, quick update. I called back to confirm the appointment & ended up changing to a mobile appointment with Tech coming out from Trenton.

On the call on Tue we were talking about in person Trenton appointments on Jan 11th, 22nd, 30th, but today support said as far as he knew they were still mobile only (I didn't push as this is a 12v issue & mobile is more convenient anyway - only looked at in person as there were on timely mobile option in Tue call).

So, either a miscommunication with prev rep (but it did sound like she was confirming with someone on the call), or Trenton are soft opening with some in person, but not widely communicated to support...
Either way, probably worth asking service to confirm if you need in person & Trenton is more convenient.

 

[technerd]

This thread needs to stop toying with me

 

[alexmak]

Trenton is now open. I just scheduled an appointment for later this month.
2531 E State St, Trenton, NJ 08619

2531 E state st about an hour ago

 

[Shawnkaplan00]

Ok, quick update. I called back to confirm the appointment & ended up changing to a mobile appointment with Tech coming out from Trenton.

On the call on Tue we were talking about in person Trenton appointments on Jan 11th, 22nd, 30th, but today support said as far as he knew they were still mobile only (I didn't push as this is a 12v issue & mobile is more convenient anyway - only looked at in person as there were on timely mobile option in Tue call).

So, either a miscommunication with prev rep (but it did sound like she was confirming with someone on the call), or Trenton are soft opening with some in person, but not widely communicated to support...
Either way, probably worth asking service to confirm if you need in person & Trenton is more convenient.

This is the same story when I talked to the he call center last week. They said mobile only from there right now.
It’s a great location though. Can even walk to Hamilton station and commute to NY from there!

 

[ads75]

I just booked a service appointment in Gaithersburg. I am about 130 miles from both Brooklyn and Gatihersburg, each about 2.5 hours away with no traffic. Rivian booked me for Gaithersburg because it had earlier appointments open (end of March). There was no mention of mobile or NJ service. I have not driven to Gaithersburg, but I am guessing its a much easier drive than Brooklyn. Trenton would be about 1.5 hours away from me if it was open.

Appointment is due to errors after HVDC and shifting into park, error messages that result in turtle mode, service now alert, one time truck would not shift out of park. One time it cleared with a reset (hazard and left steering wheel button), one time it needed a sleep reset. I don't get the errors everytime I HVDC, but both times I charged, drove a couple hundred feet, and then shifted into park I have. Errors come in after shifting into park.

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