I’m with ya. But someone buying a Benz or Jag. Lol. No. You don’t buy a status symbol and not expect status. You don’t pay for a the ritz and say I only need a bed and a bathroom. You don’t pay for first class and say I’m fine in coach.To me, high end customer service is doing the job quickly and correctly. I don't need snacks and mints in the bathroom, and I don't care what the loaner car is.