Adding Gear after Order placed

[KCP]

I learned AFTER PLACING MY ORDER (on 6/17) that I’m eligible for a free Rivian Portable Charger, a J1772 AC Adapter and Combo CCS1DC Adapter. Anyone know if it’s possible to add that during the buying or pick up process? Rivian AI Assistance says I can’t change or add to my order.

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[Mos Eisley]

I learned AFTER PLACING MY ORDER (on 6/17) that I’m eligible for a free Rivian Portable Charger, a J1772 AC Adapter and Combo CCS1DC Adapter. Anyone know if it’s possible to add that during the buying or pick up process? Rivian AI Assistance says I can’t change or add to my order.

Just give them a call or direct email? Might vary by location, availability, willingness of some troglodyte behind a desk to be helpful otherwise?

 

[DeafPug]

My understanding is that being eligible for those options means that they are mandated by your state laws. I don’t know if you need to order them per se. You might get a second one of each if you add them to your order. Rivian can address that though when you reach them.

 

[tigabalm]

So I talked with a Rivian rep this morning, about exactly this. I'm currently in the Trade-In review/Financing process, and he said once everything is finalized and I can get to the Complete Purchase step, I should be able to add it there. And then he said, as a backup, he is leaving a note with my delivery team to ensure they check up on this during the delivery process. So fingers crossed, I can add it in once they approve my trade in.

If anything I'd give them a call and ask to have your delivery team look into it.

 

[KCP]

UPDATE: based on recommendations, I called Rivian and was able to get those charging accessories added to my order at no cost. Thanks everyone who replied!

 

[KBabione]

How is this mandated by state? I'm an hour's drive from Newark DE (in PA) and I'll have to pay for these items. Is there an ICE equivalent to this? At least with our R1S they were included so everyone "paid" for them in the vehicle cost. By making them accessories our price goes up. Could a state, for example, mandate that a spare tire of some sort is required?

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