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jboone

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Joel
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I am very tired of my forward looking camera and adaptive lighting not working with colder and damp weather.
There is no apparent frost or fog and it’s not working. Also, two recalls and no appointments available for remote services. I want to support and believe in Rivian, but I think I may be done and fortunate to have leased. This company need to do better. RJ - I want to believe in you but my confidence is lagging and I am rethinking my R2 reservation and belief that Rivian is sustainable.
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ndmiller

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Clubs
 
Another use case to not own/lease a Rivian without having a service center nearby.
 

ATLRivvy

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Hard disagree. I live near multiple service centers and they are so backed up it takes 3 months to get an appointment unless you spend your team following up with them weekly to get a cancelled spot.

That would be fine if issues with the car were infrequent. But they absolutely aren’t. I got this car primarily for road trip purposes only to discover in August that the terrible A/C struggles to keep up with 88 degree external temps when carrying a full house. Earliest schedulable service appointment was in November.

Beyond that my wife basically doesn’t use PAAK anymore because her phone loses connectivity after every single update and has to be recreated. And for me even though PAAK still works, responsiveness after a sleep cycle is so slow it’s a bad experience.

Not to mention the random alerts that pop up and disappear inexplicably. And this is all Gen 2 so not really early adopter
 
 








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