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rivianguy

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After having my R1S for about a week I finally got a chance to take it on an honest to goodness road trip complete with dog, family members, luggage etc. This was a trip from Seattle, WA to Vancouver, BC and back (call it 150 miles each way give or take) so a pretty good 'shake down' trip for discovering aspects of the vehicle that take a bit more seat time than typical city driving. Here are some of the findings...

Stuff That's Broken

As a relatively early R1S owner I fully expected to have some early adopter tax in the form of things that needed some repairs etc. Sure enough here are some of the items that fall into that category on my R1S. All items to be addressed by service visit in the near future...

Wind noise on passenger front window: Started about 3/4 of the way through the trip. Seems to be a failure of some sort on the weather stripping between the top of the window and the door seam. Not so bad that it allows for penetration of water but certainly enough that not operating as intended and causing quite a bit of noise.

Rear center fold down won't latch: The rear seat is basically 3 pieces that fold separately. The center piece in my unit won't 'latch' to the connection point (this was a new issue on this trip) and as a result will fold down farther than intended if you have something in the cup holder.

Rear lift window doesn't automatically open all the way: In the split gate portion of the vehicle, the window (upper) piece doesn't automatically lift all the way up from time to time (perhaps 1 time in 4). It stops lifting at about 75% of it's intended travel. Have to 'force' it through the remaining 25% manually.

Center console rattle: Front seat center console has something that is broken and is causing a rattle. Part of this is going to be replaced. This was diagnosed by service technician when they came out to fix the air compressor fitting issue.

Opportunities for Improvement

Rear climate controls aren't very robust: Even though the rear climate controls have a fancy screen there is actually surprisingly little that you can do with it. Your rear passengers can't actually control their own temperature (at least as far as I can tell) This was a bit of a surprise as even my much older Acura MDX allowed my rear passengers to set their own temperature. Hoping this is a software limitation vs. a hardware one.

Vehicle sits high on 22" tires even at lowest settings: Ferried an elderly relative around and they had a bit of difficulty getting into and out of the car even on it's lowest settings. Hopefully someone will offer aftermarket running boards at some point.

Driver+ shows promise but needs refinement: Driver+ is an exciting feature that shows a ton of potential. That said it does tend to 'overcorrect' a bit to stay within your target lane and I do find it weaves back and forth a bit too much. Not a safety issue (stays in your lane) but more of a tweaking issue to make it a bit more 'comfortable' for your passengers. Also only works on major highways. It did work on the major highway in Canada (Highway 1) but didn't work on any others that I could see.

Charging: Was a bit hit or miss when we got north of the border. Worked fine on ChargePoint chargers, but didn't work on any of the really high kw chargers, which are limited to one provider in that area (Petro Canada). I suspect this was a software issue (Rivian and Petro Canada aren't playing nice together yet) vs. a hardware issue and I reported the issues to both Rivian and Petro Canada in the hopes of improving the experience for our brothers in the great white north in the future.

Other Observations

Driver fatigue: I've done this particular road trip a lot in ICE vehicles and I would estimate that I arrived at our destination about 40% less 'fatigued' than I normally do. No doubt at least some of this is due to new cool car effect but I attribute most of it to the effortless one foot driving of the R1S, assistance from Driver+ on certain segments, and the virtually limitless power of this vehicle for quickly passing etc.

Cargo Space: This was the first 'real' test we've put it through with 4 adults and luggage, and a dog in the back. I'm happy to report that it exceeded our expectations. Typically with this type of load in the past in our Acura we'd have to bring the cargo carrier on top. While this was an option here (I have the cargo rails for the R1S) I opted to not use the cargo box and see how we fared. We had no problem whatsoever and room to spare (including dog) largely due to the frunk and larger back cargo area. Really impressive. As an aside our Canvasback cargo liners did a yeoman's job of keeping yellow lab hair out of the rugs in the cargo area. Strongly recommend.

Performance: There are surprisingly few places on the road that you can make use of all 835 hp for this vehicle. When you can however it continues to be a joyful experience that simply brings back the thrill of driving. I find myself liking this vehicle more, not less over time.

Range: No problems whatsoever and exceeded my expectations.

Charging: Tried an EA charger on the way back home to see if my fast charging issues were specific to Petro Canada or an issue with the vehicle. I'm pleased to report that after plugging into a 350kw charger the experience was painless and very fast. Hopefully that bodes well for the future as the charger network and infrastructure gets built out further.

Final Thoughts

Many on this forum are quite 'dialed in' to the details of Rivian's journey as a company, and the evolution of their early products. Spending some time in Canada was eye opening for me as it reinforced for me that Rivian is a virtual unknown in many parts of the world. I was stopped MANY times by people who wanted to know what it was and where they could get one. Why do I bother mentioning this? With the recent recall adding to a relatively long series of tough news events for Rivian there are already pundits howling that the company is on its way out of business etc. Add this to the supply chain challenges, setbacks in getting the second plant built etc. and one can see how this type of perspective could get some legs. Here is one man's take... Their products are simply exceptional. The paper cuts that I list above are absolutely nothing compared to the overall joy of driving that this vehicle delivers, and if I think so I'm guessing that a hell of a lot of other people will think so too after driving it. Secondly the amount of pent up demand for a vehicle of this nature among people who didn't even know the company existed is staggering. If Rivian can get their product to market faster, and also find a slightly lower price point for a vehicle with similar (though not the same) characteristics they are positioned well to capitalize on that demand.

Overall still a 12/10 in my enjoyment of the vehicle.
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cypressroots

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This is a great review, thanks for the time spent writing. How was driver+ when you used it? Especially with other people on board?
 

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I really hope the Canadian chargers get figured out. Planning a trip to Tofino next summer and worried about availability..
Thanks for your report!
 

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After having my R1S for about a week I finally got a chance to take it on an honest to goodness road trip complete with dog, family members, luggage etc. This was a trip to Seattle, WA to Vancouver, BC and back (call it 150 miles each way give or take) so a pretty good 'shake down' trip for discovering aspects of the vehicle that take a bit more seat time than typical city driving. Here are some of the findings...

Stuff That's Broken

As a relatively early R1S owner I fully expected to have some early adopter tax in the form of things that needed some repairs etc. Sure enough here are some of the items that fall into that category on my R1S. All items to be addressed by service visit in the near future...

Wind noise on passenger front window: Started about 3/4 of the way through the trip. Seems to be a failure of some sort on the weather stripping between the top of the window and the door seam. Not so bad that it allows for penetration of water but certainly enough that not operating as intended and causing quite a bit of noise.

Rear center fold down won't latch: The rear seat is basically 3 pieces that fold separately. The center piece in my unit won't 'latch' to the connection point (this was a new issue on this trip) and as a result will fold down farther than intended if you have something in the cup holder.

Rear lift window doesn't automatically open all the way: In the split gate portion of the vehicle, the window (upper) piece doesn't automatically lift all the way up from time to time (perhaps 1 time in 4). It stops lifting at about 75% of it's intended travel. Have to 'force' it through the remaining 25% manually.

Center console rattle: Front seat center console has something that is broken and is causing a rattle. Part of this is going to be replaced. This was diagnosed by service technician when they came out to fix the air compressor fitting issue.

Opportunities for Improvement

Rear climate controls aren't very robust: Even though the rear climate controls has a fancy screen there is actually surprisingly little that you can do with it. Your rear passengers can't actually control their own temperature (at least as far as I can tell) This was a bit of a surprise as even my much older Acura MDX allowed my rear passengers to set their own temperature. Hoping this is a software limitation vs. a hardware one.

Vehicle sits high on 22" tires even at lowest settings: Ferried an elderly relative around and they had a bit of difficulty getting into and out of the car even on it's lowest settings. Hopefully someone will offer aftermarket running boards at some point.

Driver+ shows promise but needs refinement: Driver+ is an exciting feature that shows a ton of potential. That said it does tend to 'overcorrect' a bit to stay within your target lane and I do find it weaves back and forth a bit too much. Not a safety issue (stays in your lane) but more of a tweaking issue to make it a bit more 'comfortable' for your passengers. Also only works on major highways. It did work on the major highway in Canada (Highway 1) but didn't work on any others that I could see.

Charging: Was a bit hit or miss when we got north of the border. Worked fine on ChargePoint chargers, but didn't work on any of the really high kw chargers, which are limited to one provider in that area (Petro Canada). I suspect this was a software issue (Rivian and Petro Canada aren't playing nice together yet) vs. a hardware issue and I reported the issues to both Rivian and Petro Canada in the hopes of improving the experience for our brothers in the great white north in the future.

Other Observations

Driver fatigue: I've done this particular road trip a lot in ICE vehicles and I would estimate that I arrived at our destination about 40% less 'fatigued' than I normally do. No doubt at least some of this is due to new cool car effect but I attribute most of it to the effortless one foot driving of the R1S, assistance from Driver+ on certain segments, and the virtually limitless power of this vehicle for quickly passing etc.

Cargo Space: This was the first 'real' test we've put it through with 4 adults and luggage, and a dog in the back. I'm happy to report that it exceeded our expectations. Typically with this type of load in the past in our Acura we'd have to bring the cargo carrier on top. While this was an option here (I have the cargo rails for the R1S) I opted to not use the cargo box and see how we fared. We had no problem whatsoever and room to spare (including dog) largely due to the frunk and larger back cargo area. Really impressive. As an aside our Canvasback cargo liners did a yeoman's job of keeping yellow lab hair out of the rugs in the cargo area. Strongly recommend.

Performance: There are surprisingly few places on the road that you can make use of all 835 hp for this vehicle. When you can however it continues to be a joyful experience that simply brings back the thrill of driving. I find myself liking this vehicle more, not less over time.

Range: No problems whatsoever and exceeded my expectations.

Charging: Tried an EA charger on the way back home to see if my fast charging issues were specific to Petro Canada or an issue with the vehicle. I'm pleased to report that after plugging into a 350kw charger the experience was painless and very fast. Hopefully that bodes well for the future as the charger network and infrastructure gets built out further.

Final Thoughts

Many on this forum are quite 'dialed in' to the details of Rivian's journey as a company, and the evolution of their early products. Spending some time in Canada was eye opening for me as it reinforced for me that Rivian is a virtual unknown in many parts of the world. I was stopped MANY times by people who wanted to know what it was and where they could get one. Why do I bother mentioning this? With the recent recall adding to a relatively long series of tough news events for Rivian there are already pundits howling that the company is on its way out of business etc. Add this to the supply chain challenges, setbacks in getting the second plant built etc. and one can see how this type of perspective could get some legs. Here is one man's take... Their products are simply exceptional. The paper cuts that I list above are absolutely nothing compared to the overall joy of driving that this vehicle delivers, and if I think so I'm guessing that a hell of a lot of other people will think so too after driving it. Secondly the amount of pent up demand for a vehicle of this nature among people who didn't even know the company existed is staggering. If Rivian can get their product to market faster, and also find a slightly lower price point for a vehicle with similar (though not the same) characteristics they are positioned well to capitalize on that demand.

Overall still a 12/10 in my enjoyment of the vehicle.
Thanks for the detailed write-up! Getting real-world updates from owners makes my wait for an R1S a little easier.
 

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rivianguy

rivianguy

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This is a great review, thanks for the time spent writing. How was driver+ when you used it? Especially with other people on board?
I thought it was quite good, but it's clear that they are still refining it. Before I took delivery of the vehicle I didn't really have a clear understanding of how it worked even though I had read some of the available materials online. Here is the gist...

You have some basic 'driver helper' features like Adaptive Cruise Control (senses the distance to the car in front of you and adjusts your speed to maintain a selectable distance), blind spot indicators (bings at you and flashes a light on the mirror to warn you if someone is in your blind spot, and also lane assist which gives you little 'nudges' if you depart from your lane. The ACC is selectable by single tapping down on the right hand stalk on the steering wheel.

Driver+ is available only for certain highways at this point and will actually 'steer' the vehicle for you (though it will not currently change lanes) If you are on a highway where it is supported you center the car in the lane and a little 'icon' will show up on the top of the drivers screen telling you that Driver+ is an option. You double tap down on the right hand steering wheel stalk to activate it. At that point it takes over and keeps you in the lane, steers around corners, manages speed etc. You can take your hands off the steering wheel temporarily (to take a bite of your Egg McMuffin) before it squawks at you to quit being a menace to society. To take control back you just steer and/or brake accelerate. It does resist this slightly but nothing obnoxious. Perhaps there is another way to deactivate it just by pressing the controls but I've been too lazy to investigate that yet.

In terms of Driver+ performance it's pretty solid but a bit on the overcorrecting side at this point in my opinion. The net result is kind of a subtle 'weaving effect' within the lane. Again not terrible but will certainly improve with time.
 
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rivianguy

rivianguy

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I really hope the Canadian chargers get figured out. Planning a trip to Tofino next summer and worried about availability..
Thanks for your report!
I think if we all make an effort to actually report these issues to both Rivian and whoever the charging provider is then over time it will get better. I'm not expecting miracles but I'm pretty sure in this particular case it was a software issue. To put your mind at ease it didn't seem to have any problems at all with the lower tier chargers so as long as you aren't in a great hurry your trip to Tofino should be golden. Taking that trip in sport mode on those roads will be epic. ;)
 

crashmtb

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I really hope the Canadian chargers get figured out. Planning a trip to Tofino next summer and worried about availability..
Thanks for your report!
To Tofino? There’s 50kw BC hydro chargers at all the rest stops. Even on hwy 4. Nothing for DC fast chargin past Nanaimo really. Canadian tire has Flo Chargers.
 

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crashmtb

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I think if we all make an effort to actually report these issues to both Rivian and whoever the charging provider is then over time it will get better. I'm not expecting miracles but I'm pretty sure in this particular case it was a software issue. To put your mind at ease it didn't seem to have any problems at all with the lower tier chargers so as long as you aren't in a great hurry your trip to Tofino should be golden. Taking that trip in sport mode on those roads will be epic. ;)
Did you try any of the flo DC chargers?

petro can doesn’t have anything off the trans canada really
 

R1Sky Business

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After having my R1S for about a week I finally got a chance to take it on an honest to goodness road trip complete with dog, family members, luggage etc. This was a trip to Seattle, WA to Vancouver, BC and back (call it 150 miles each way give or take) so a pretty good 'shake down' trip for discovering aspects of the vehicle that take a bit more seat time than typical city driving. Here are some of the findings...

Stuff That's Broken

As a relatively early R1S owner I fully expected to have some early adopter tax in the form of things that needed some repairs etc. Sure enough here are some of the items that fall into that category on my R1S. All items to be addressed by service visit in the near future...

Wind noise on passenger front window: Started about 3/4 of the way through the trip. Seems to be a failure of some sort on the weather stripping between the top of the window and the door seam. Not so bad that it allows for penetration of water but certainly enough that not operating as intended and causing quite a bit of noise.

Rear center fold down won't latch: The rear seat is basically 3 pieces that fold separately. The center piece in my unit won't 'latch' to the connection point (this was a new issue on this trip) and as a result will fold down farther than intended if you have something in the cup holder.

Rear lift window doesn't automatically open all the way: In the split gate portion of the vehicle, the window (upper) piece doesn't automatically lift all the way up from time to time (perhaps 1 time in 4). It stops lifting at about 75% of it's intended travel. Have to 'force' it through the remaining 25% manually.

Center console rattle: Front seat center console has something that is broken and is causing a rattle. Part of this is going to be replaced. This was diagnosed by service technician when they came out to fix the air compressor fitting issue.

Opportunities for Improvement

Rear climate controls aren't very robust: Even though the rear climate controls has a fancy screen there is actually surprisingly little that you can do with it. Your rear passengers can't actually control their own temperature (at least as far as I can tell) This was a bit of a surprise as even my much older Acura MDX allowed my rear passengers to set their own temperature. Hoping this is a software limitation vs. a hardware one.

Vehicle sits high on 22" tires even at lowest settings: Ferried an elderly relative around and they had a bit of difficulty getting into and out of the car even on it's lowest settings. Hopefully someone will offer aftermarket running boards at some point.

Driver+ shows promise but needs refinement: Driver+ is an exciting feature that shows a ton of potential. That said it does tend to 'overcorrect' a bit to stay within your target lane and I do find it weaves back and forth a bit too much. Not a safety issue (stays in your lane) but more of a tweaking issue to make it a bit more 'comfortable' for your passengers. Also only works on major highways. It did work on the major highway in Canada (Highway 1) but didn't work on any others that I could see.

Charging: Was a bit hit or miss when we got north of the border. Worked fine on ChargePoint chargers, but didn't work on any of the really high kw chargers, which are limited to one provider in that area (Petro Canada). I suspect this was a software issue (Rivian and Petro Canada aren't playing nice together yet) vs. a hardware issue and I reported the issues to both Rivian and Petro Canada in the hopes of improving the experience for our brothers in the great white north in the future.

Other Observations

Driver fatigue: I've done this particular road trip a lot in ICE vehicles and I would estimate that I arrived at our destination about 40% less 'fatigued' than I normally do. No doubt at least some of this is due to new cool car effect but I attribute most of it to the effortless one foot driving of the R1S, assistance from Driver+ on certain segments, and the virtually limitless power of this vehicle for quickly passing etc.

Cargo Space: This was the first 'real' test we've put it through with 4 adults and luggage, and a dog in the back. I'm happy to report that it exceeded our expectations. Typically with this type of load in the past in our Acura we'd have to bring the cargo carrier on top. While this was an option here (I have the cargo rails for the R1S) I opted to not use the cargo box and see how we fared. We had no problem whatsoever and room to spare (including dog) largely due to the frunk and larger back cargo area. Really impressive. As an aside our Canvasback cargo liners did a yeoman's job of keeping yellow lab hair out of the rugs in the cargo area. Strongly recommend.

Performance: There are surprisingly few places on the road that you can make use of all 835 hp for this vehicle. When you can however it continues to be a joyful experience that simply brings back the thrill of driving. I find myself liking this vehicle more, not less over time.

Range: No problems whatsoever and exceeded my expectations.

Charging: Tried an EA charger on the way back home to see if my fast charging issues were specific to Petro Canada or an issue with the vehicle. I'm pleased to report that after plugging into a 350kw charger the experience was painless and very fast. Hopefully that bodes well for the future as the charger network and infrastructure gets built out further.

Final Thoughts

Many on this forum are quite 'dialed in' to the details of Rivian's journey as a company, and the evolution of their early products. Spending some time in Canada was eye opening for me as it reinforced for me that Rivian is a virtual unknown in many parts of the world. I was stopped MANY times by people who wanted to know what it was and where they could get one. Why do I bother mentioning this? With the recent recall adding to a relatively long series of tough news events for Rivian there are already pundits howling that the company is on its way out of business etc. Add this to the supply chain challenges, setbacks in getting the second plant built etc. and one can see how this type of perspective could get some legs. Here is one man's take... Their products are simply exceptional. The paper cuts that I list above are absolutely nothing compared to the overall joy of driving that this vehicle delivers, and if I think so I'm guessing that a hell of a lot of other people will think so too after driving it. Secondly the amount of pent up demand for a vehicle of this nature among people who didn't even know the company existed is staggering. If Rivian can get their product to market faster, and also find a slightly lower price point for a vehicle with similar (though not the same) characteristics they are positioned well to capitalize on that demand.

Overall still a 12/10 in my enjoyment of the vehicle.
Fairly standard observations....hopefully they fix your rig soon
 
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rivianguy

rivianguy

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Did you try any of the flo DC chargers?

petro can doesn’t have anything off the trans canada really
I didn't try the Flo chargers but did try a ChargePoint managed 50kw charger and had no problems with it over several charging sessions. I'll give the Flo a try next time I'm up there.
 

PappaBolt

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Great writeup of your observations. A couple questions:

1. Do you think the Canadian chargers wouldn’t connect for some software related issue? I thought L3 chargers were generic and independent of OEM relationships. Or maybe it’s some cross-border payment or tariff issue of some sort.

2. How many tie downs did you receive in the back? I only got one per side and I’m thinking we should have gotten two per side for them to be functional.

Note the number of tie downs in the photo.

Rivian R1T R1S R1S Shakedown Road Trip - My Findings & Takeaways 5AE49540-00E2-4102-AAAD-D0686B49A199
 
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smiesguy

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Great writeup of your observations. A couple questions:

1. Do you think the Canadian chargers wouldn’t connect for some software related issue? I thought L3 chargers were generic and independent of OEM relationships. Or maybe it’s some cross-border payment or tariff issue of some sort.

2. How many tie downs did you receive in the back? I only got one per side and I’m thinking we should have gotten two per side for them to be functional.

Note the number of tie downs in the photo.

5AE49540-00E2-4102-AAAD-D0686B49A199.jpeg
I only received 1 per side as well.
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