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There’s another one coming to ATL this year in the area you describe Update on my vehicle: they returned it to me after 31 days in the SC. The mgr escalated it and had all of the issues and regular service taken care of. Everyone was extremely nice and apologetic. It’s a shame that Rivian...

Just schedule it now because it’s going to be a long wait until the first drop off date is available. But what I would do in your shoes is a week from the appointment call the service center and confirm 1) turnaround time and 2) how long after you drop off the vehicle will it be worked on If...

There are very easy solutions to avoid the mess they have put themselves and customers in: 1. Schedule appointments within 2 days of when the vehicle can be worked on by a tech 2. Give customers an accurate turnaround time in advance of drop off and don’t sandbag (eg, don’t say 6 weeks when it...

It’s awful. My vehicle is there now where it has been since December 16 for an appointment I made at the end of September https://www.rivianforums.com/forum/threads/rj-rivian-service-is-broken.29024/post-702997

I'll add to the list of service center failures. - Late September schedule an appointment for recurring damp driver's side carpet and condensation on the underside of my floor mat. First appointment available is a mobile tech in mid-December - A week or so out, they change my appointment to be...

I’m definitely learning about what the range on the front screen says and then what arrival range on GPS says. I will say it’s frustrating to see it vary so wildly. 268 shown on screen. 104 mile to destination. 88 arrival miles. That’s a BIG difference. Also why I use GPS so much now.

Leeds, AL when I arrived there was one other Rivian. When I left there were two Hyundai. It was the easiest charging other than Rivian AN I’ve used. Every single time I use EVGo I have to call customer service and have them manually start it. Wastes 6-8 minutes. Their customer service is fast...

Not negative, that was a hyphen. It was 20-30F the entire trip. Didn’t have a good feel for wind though

I’ve only had my R1T for a month and am still in the process of figuring out what the real range gets me. Today I did a round trip interstate drive and my overall range seemed quite bad. I’ll concede that it was cold: 30F on the way there and 20F on the way home with some wind but I didn’t feel...

I'm learning more about charging and all of the factors that play into it. For example, at 8:30 this morning I hooked up to a 350 kw EVgo station but the max was btwn 24-28 kwh. The air temps were 34 and the station had not been used since the prior night. I went back this afternoon at 1:30...

I have a credit card with Chase so the Rivian account was automatically linked. The only way I know this is I logged in to pay my credit card and saw it. The same night, I received a paper bill in the mail for the payment. You can also call the number at Chase if you are a Rivian lease...

Yes. I notice it from the rear passenger door more in the mornings when the temps are colder but it's starting to get on my nerves. Even with music on it's annoying

Two weeks ago I took delivery of an R1T - LS, DPM, LP, 22" Sport tires. I'll give my initial impressions on the vehicle (coming from a high performance ICE) and how the leasing process went from start to finish Leasing Process I wrote a very frustrated thread on this while I was in the middle...

That doesn't mean it's a logical or transparent system because that's what Tesla does. The BMW dealership didn't require any of this steps in order for them to quote me on any of their various EVs.

My issues boil down to this: 1. Give a non-refundable deposit 2. Then we tell you the rest of the important details Yes, the trade-in experience has been different, making it weird. The bigger issue with it for me is that they apply all of the equity in the car I'm trading in, which I own, as...

I have not gotten that far in the process yet due to the other gating items so far (trade-in, etc)

The Guide told me they can do this manually but when you're going through online w/o that information, it's frustrating and confusing. I think they will make this more transparent and logical but for now it is what it is. Just FYI

Hi Long time reader, first time poster I've been digging into a lease for an R1T the last few days and thought I would share some details, which appear to still be pretty opaque to everyone. Punchline is - the process is completely unconventional and not very transparent. That said, the...