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  1. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    99% on customer experience topics...one more important thing that I missed...they have looked through the other post extensively and are working on answers for (most) all. Will share more on timing of that after I speak to my Guide next.
  2. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Couple of quick hits... First, the following is my best recollection and interpretation of what was said...I promise I am not embellishing anything below, but that being said, take it with a grain of salt if I misheard or misremembered something. They are planning on doing more outreach like...
  3. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Had the pleasure to sit down with Rivian today and discuss lots of the topics that have come up on this post and on the forum overall. First and foremost, this group is being heard and they are actively looking to address a large number of the open questions posted here. The main point that I...
  4. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    Had the pleasure to sit down with Rivian today and discuss lots of the topics that have come up on this post and on the forum overall. First and foremost, this group is being heard and they are actively looking to address a large number of the open questions posted here. The main point that I...
  5. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Alright all...thank you for the participation and comments...this all really helps. I believe that all of this can really be whittled down to one common theme; transparency. Transparency in the information that they do have to share, in the information that they dont have finalized quite yet...
  6. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Have definitely had my frustrated moments along this journey...but the angst of some on here is next level.
  7. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Definitely on my list. And to be honest may be the reason I was reached out to as I have had a few conversations with my Guide along those lines.
  8. Invited to Lunch w/ Sr. Director of Customer Engagement Center. Have Questions?

    Received an email this afternoon from my guide letting me know that the Sr. Director of the Customer Engagement Center would like to meet for lunch. I was encouraged to ask him any questions in regards to the delivery process or anything else of interest. That being said, I have a million...
  9. Rivian welcomes some early preorder holders at the plant in Normal, IL

    trust me, I wrote my guide and asked how I could get invited
  10. Configurations Contacted by Rivian Guide [Compilation List] - Submit Yours

    Date Contacted: July 12th, 2021 Location: Los Angeles, CA Preorder Date / Number: November 26th, 2018 / #1236 Vehicle Type: R1T Launch Edition Color: Glacier White Interior: Ocean Coast Wheels: 22" Sport Other Configuration Details: full size spare, wall charger, cargo crossbars, field kit, and...
  11. Camp Kitchen Frustrations? Anyone else?

    completely different teams that dont have any bearing/overlap with one another that would increase/decrease timing of the truck.
  12. 1st deliveries in November says my Rivian Guide. Communication from RJ expected today

    Just because you do not understand it (or because they haven't shared the details surrounding the delay) doesnt make it a non-valid reason for the delay(s). There is a global chipset shortage (that I know all too much about) and they are still a start up working on their first vehicles while...
  13. 1st deliveries in November says my Rivian Guide. Communication from RJ expected today

    no delays there... https://www.freep.com/story/money/cars/ford/2020/12/04/covid-19-delays-2021-ford-bronco/3831100001/
  14. 1st deliveries in November says my Rivian Guide. Communication from RJ expected today

    I am in CPG as well and know all too well how things could change Quarter to Quarter, Month to Month, or even Day to Day. I believe they are doing their best to give realistic updates/timelines. I do believe they could be doing a better job at it, but we could all improve in many ways...RJ...
  15. 1st deliveries in November says my Rivian Guide. Communication from RJ expected today

    i had asked the question about different configurations getting delivered earlier as I could be swayed from Glacier White to another color or from the rims I currently have chosen to something else if it meant receiving my vehicle earlier. The response I received was along the lines of “from...





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