99% on customer experience topics...one more important thing that I missed...they have looked through the other post extensively and are working on answers for (most) all. Will share more on timing of that after I speak to my Guide next.
Couple of quick hits...
First, the following is my best recollection and interpretation of what was said...I promise I am not embellishing anything below, but that being said, take it with a grain of salt if I misheard or misremembered something.
They are planning on doing more outreach like...
Had the pleasure to sit down with Rivian today and discuss lots of the topics that have come up on this post and on the forum overall.
First and foremost, this group is being heard and they are actively looking to address a large number of the open questions posted here. The main point that I...
Had the pleasure to sit down with Rivian today and discuss lots of the topics that have come up on this post and on the forum overall.
First and foremost, this group is being heard and they are actively looking to address a large number of the open questions posted here. The main point that I...
Alright all...thank you for the participation and comments...this all really helps.
I believe that all of this can really be whittled down to one common theme; transparency. Transparency in the information that they do have to share, in the information that they dont have finalized quite yet...
Received an email this afternoon from my guide letting me know that the Sr. Director of the Customer Engagement Center would like to meet for lunch. I was encouraged to ask him any questions in regards to the delivery process or anything else of interest.
That being said, I have a million...
Date Contacted: July 12th, 2021
Location: Los Angeles, CA
Preorder Date / Number: November 26th, 2018 / #1236
Vehicle Type: R1T Launch Edition
Color: Glacier White
Interior: Ocean Coast
Wheels: 22" Sport
Other Configuration Details: full size spare, wall charger, cargo crossbars, field kit, and...
Just because you do not understand it (or because they haven't shared the details surrounding the delay) doesnt make it a non-valid reason for the delay(s). There is a global chipset shortage (that I know all too much about) and they are still a start up working on their first vehicles while...
I am in CPG as well and know all too well how things could change Quarter to Quarter, Month to Month, or even Day to Day. I believe they are doing their best to give realistic updates/timelines. I do believe they could be doing a better job at it, but we could all improve in many ways...RJ...
i had asked the question about different configurations getting delivered earlier as I could be swayed from Glacier White to another color or from the rims I currently have chosen to something else if it meant receiving my vehicle earlier. The response I received was along the lines of “from...