yeah mine used to dent much larger than it currently does, they actually re glued the skin to the frame the first time, then I realized the whole hood was fluttering.
My thinking is, the better understanding the technician gets of the complaint the better chance they have to find the source of...
I’ve taken the truck in 2 times for hood flutter, they fixed a few parts of the equation but I finally borrowed a go pro so I could show them what I see while driving and it worked well
these videos were from a borrowed go pro, I have no experience with the app so I did a screen record then...
Drive cam error for me, reset infotainment yesterday it worked, then wasn’t working today, reset again it worked, also sent this to Rivian support as I have an existing appt next week anyhow.
side note, my lock cylinder fell out of my cross bar, is that a new one?
Ah maybe they’ve charged me for rotate only 1 time and rotate and balance the 2nd time but I also went to discount where they damaged the underbody panels not following procedure
discount can, then they can also cause $650 in damage b/c they don't follow the procedures....it used to be $60 at Rivian for rotate and balance, they raised their price to $120, are you sure $200 didn't include an alignment?
right so, unfortunately no company can ensure everyone sees / reads everything but in 2022 this was stated it would no longer be free sometime soon, so it’s more like if they could have had FAQ’s that everyone sees it would be more widely known
Rivian has been paying for them the entire time, they always said this was temporary, but, not everyone heard that, or forgot, but it's been the plan the whole time.
When you say "they had to be replaced" it's more of a desire to replace, there's no functional reason you had to replace them, cracks in windshields out of the field of view do not require replacement.
I updated while at our vacation home the morning of our departure, 150 miles down the road I stopped to charge, and it wouldn't complete the handhsake, I reset the infotainment, then the whole truck no help, called support, they had no ideas.
I moved from a 200kw charger to a 60kw charger and...
the entire truck is more efficient from the more efficient motors, to less wiring, less ECU's all require less HV battery size, oh and the battery composition is different too.
Replacing all the panels under the Rivian is $650 including labor and tax, I have a quote.
Whether or not Discount tires makes profit on Rivian vehicles does would have no impact to their bottom line we represent such a small customer base it's irrelevant.
If Rivian has as many vehicles on...
I wouldn't pretend it's all that common, but, it happens, they have probably a 1% or lower screw up rate, I'm not trying to falsely inflate the number of issues they have had.
1 corner looks like this *front left* rear left is damaged less on the hole area, but enough to push the front of the panel down, where it cannot grab so it sticks down a centimeter from the middle panel on the truck
rear right, slight damage, front right no damage