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Yes, mine was. Guide contact on 5/3 and delivery 5/21.

6/2. No update or communication from my guide today after he said he would update me daily this week. He previously said the loaner should be ready by the end of the week and I'm trying to plan my trip due to my 16 month old with 3.5 hour trip one way to the SC.

Like others have said the difference in miles added is due to battery size. My mustang "added" more miles per hour vs my truck because I'm getting basically the same range on a smaller battery pack. What I saw at work charging on a 6.6kwh charger, is that the rate would change. The rate would...

I agree something along those lines would be good but again it's your delivery day you should be excited and taking care of your truck. You should enjoy it and pray that it's your only delivery day. You have been waiting how long for the truck and i dont want my mess souring your day. Depending...

I a I agree. I am starting to feel that I am not alone with their truck not making it the full 7 day trial.

Updage today 6/1. I sent a lengthy email to a customer service lead today at 11am outlining some of my concerns with the service process and communication from my guide. My guide calls me at 1143am and I missed the call while I'm at work. He left a voice mail that they are going through an...

And I thought mine was bad. Here to a speedy recovery as well

Atleast yours was fixed in a timely manner. Enjoy it some others here are not so lucky.

I thought I was rude and bullish on Friday and got the same result and figured I would be give then a chance and be nice today. I just don't know how to find someone to escalate this to.

5/31. Waited patiently to hear anything from the SC until 4pm est. Sent my guide a nice text asking for an update and locating a loaner. He responded promptly saying he would reach out again to SC and see again about a loaner. I recieve no further communication. It's now after my guide's...

If they can really give back my car I traded in or a loaner, I would be more inclined to get a new truck and wait. I asked this question and he said he would have to work that out with leadership. So either my guide doesn't know this or my car is already gone.

I Thought the same thing until I tried re circulating the air. I dont know if it actually changed anything but It felt colder to me when I did that.

My guide said that the buyback doesn't have to be in the 7 day window per his leadership. I am assuming because I have not had the truck in my possession for 7 days. He said we can wait to see what the SC finds wrong. My guide has been responsive but not really responsive if that makes sense...

That is something that has crossed my mind about it driving different after the repairs and I will ask what this does to my 7 day policy if I ever get it back. I can go the route of starting the process over again...my main two points are that have not been answered....1. Will a car or loaner...

Thanks man. I will. It helps to talk to some one else about this mess. I fear what all will need to be replaced and the amount of time it will take to get the parts needed in a material shortage like we are in now. I should know more Tuesday at some point if they call and I have not pissed off...

I have my enterprise 2020 Dodge journey with 43000 miles and non working bluetooth as a replacement. It was a long drive home in silence and 53 dollars to fill up....Sounded like the technicians do not work on weekends and I have to wait for the lead technician at my SC and they had stuff in...

Mine worked fine. But I tried it maybe twice. I knew of the issues with it and tried not to push my luck on that.

I never knew to look at that. I will look if I ever get my truck back. It was ready to ship to my SC when my 8 steps started on 5/11

Mine was turned off when I got it. I might see a few on lookers while truck was in Richmond. I would curious to see the work shop and everything while my truck is hopefully being fixed.

I didnt confirm a launch edition, I assumed it would be one. But yes my price would not change from the price I paid. My guide said 6wks time frame to get a new car. My next question was what car would I drive in the mean time, he said he would have to find that out.