Agreed, @BCondrey! Service is a very complex system, with lots of moving parts. "Service is great" and "Service sucks" have one thing in common -- neither statement is actionable.
Specific to my experience with various components:
(1) 1-855-RIVIAN-5, the service hotline in Plymouth...
I was at the Electric Avenue in downtown Portland, Oregon this spring and saw Portland Parking Bureau had ticketed a charging customer for lacking a front plate.
As far as I could tell, the driver hadn't done anything else wrong. Just lacked a plate.
So, at least in Oregon, you don't have to...
Our 2023 R1S was built in November 2023, and we bought it new (10 miles) in February 2024. I have no way of knowing when it left Normal, but I presume it was shipped directly from Normal to Portland..
Perhaps @CharonPDX meant "built in 2023" rather than "shipped in 2023."
Tough crowd, huh...
State Farm here, continuously since 1990 (if not earlier). My experience with claims has been excellent.
Here's the one time I had to advocate for myself: In 2007, our new Toyota Sienna was stolen from our driveway. When it hadn't turned up in a month, the State Farm adjuster said she would...
RAN stations, including Happy Valley OR, are starting to alter the ratio of CCS-1 to J-3400 (NACS) ports, to reflect expected demand. Sorry you didn't benefit from the same at Spokane Valley!
EDIT: As of 2026-06-02, the RAN at Astoria, Oregon has only CCS-1 ports -- no J-3400s yet. So it...
Our 2019 and 2023 Bolts also had CarPlay that took over the whole screen. Drove me nuts.
Based on this experience, I'm happier without CarPlay. "Different strokes for different folks...."
Best wishes!
We usually pick hotels with reliable chargers, using PlugShare to identify which they are.
We always tell hotel staff that the reliability of their charger played a BIG role in our choice to stay there.
The market works, if we insist on reliable chargers and if we tell people that's what we're...
Glad we have Portland Service Center. The Portland team does everything in their power to make it right.
Sorry your experience wasn't as good, @Eric_partman and @MATTELSEWHERE!
My impression is that used Compass Yellow R1's are now selling at maybe a $3K-5K premium, relative to muted colors.
There's definitely a market for bright colors.... Us included.
Best wishes!
It turns out that in healthcare, AI gets high marks for empathy, which we think of as a human characteristic.
For accuracy, AI has a long way to go. But to fake the appearance of empathy, it's already there. As of 2026, AI agents seem to have leapfrogged the "Turing Test."
The First Law of...
I've never been a Ferrari fan, and we certainly don't have a Ferrari budget, but I think the Ferrari Luce looks great!
Current Ferrari fans mostly think otherwise, at least initially, but note this thoughtful analysis by Fred Lambert...