Recent content by Citibeach

I’m not writing a long post about y experience this week doing a round trip mid week from Los Angeles to Phoenix, but I will share that I won’t be doing it again until they at least quadruple the EV chargers available on Hwy 10. To be traveling in the desert and have a handful of level 3...

So if you just go to the Venice, CA hub, which is just a showroom basically to look at the trucks and look at all the options available. Test drives as well. They have at least 8 Rivian employees standing around chatting with each other and waiting for someone to to walk in. I’ve seen this a...

You don’t like talking with people? Wow. Then stay at home. What we do lack in this country is conversation and being open and kind to each other, so I find that my Rivian many times has been a conversation starter. No problem answering questions, or letting someone see the interior, but...

So they delivered my truck on Sunday. Let me tell you it’s worth the very long wait and the few delays. Amazing vehicle. We are lucky to be getting these fully equipped Launch models. Really lucky. It’s a beast and so well thought out. The workmanship is wonderful. The different rides...

Got my VIN a week ago. A few delays in getting it, but once I did the delivery was a week. Received it today promptly at 11am, the process once they arrived was fast and easy. A couple of small blemishes they noticed and made note of, so at some point I’ll drive in and get them looked at. Just...

No. I found someone there that I told my story to and he then emailed a group of managers in front of me to try to help me find the answers. Once that was sent off I was contacted by my guide with answers that she couldn’t give me prior. The chain of information is awful.

Lots of misconceptions on this thread. First off when my guide connected with me and announced that it was time to go through the 8 steps, I did just that. The only one I couldn’t complete was the insurance part becuse I didn’t have the vin. The paying part was no financing, but linking my...

So my original delivery date was the 10th, then canceled. I didn’t rely on the Guide to give me the answers, so I drove to the Venice hub here in LA. They were helpful, and I found out it was a paint issue that needed to be fixed. I then got a new delivery date that was set for this weds the...

And once again two days before my delivery they cancel my delivery. Truck paid for, insurance set and they cancel again. Holy crap. This time I’m making them rent a car for me so I can give my car to the person that bought it before they change their mind. This is getting stupid. I’m so...

I’m sorry but BS. There is no way someone that just ordered, that would have to and is willing to pay the full price, is suddenly getting the truck at the pre order price and getting it in front of thousands of pre order holders that have been waiting for over two years. Don’t trust everything...

So i was supped to get my truck two Fridays ago. They set the appointment and then 5 hours later cancelled. I paid in full, the only step that didn’t go through was the insurance. I didn’t have a VIN and couldn’t get my guide to get it to me. I went to the Venice hub and got someone to email...

Just so you all are aware, the process is a complete mess. Weds I filled out all paperwork and paid in full, then was given a delivery date of today. Within 5 hours of setting up delivery they cancelled my delivery and contacted me to say my truck wasn’t ready. Gave me nothing else, no...

Yea it’s very poorly executed right now. from sending me paperwork, me filling it out, paying for the truck, hours later they Cancel my delivery, now no idea when I’ll get the truck, to an email today telling me to expect the paperwork very soon to finish the process. Uh, I’ve already done the...

Thanks for the replies. Yea, the guide that is assigned to me seems frustrated herself, and stressed out, as I think all she’s doing is putting out fires. Really stupid though to not have the truck ready to go before they Finalize the deal with me, only 6 hours later to pull the plug. Stupid...