“Vehicle Error” after a few minutes of charging

[Voronbrg]

Mine is still at the sc for same issue. Only problem is they can't recreate the issue because they don't have any 11kw capable chargers at the sc. Only 8kw are installed there, well it charges fine at 8kw.

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[electruck]

We'll have to say exactly what they say when the next patch notes come out.

Notes will say something like, "fixed rare problem with L2 charging over 32A."

 

[longhornguy2015]

Charged successfully with no errors when charging at 32A. Thanks for the tips guys!

 

[JeremyMKE]

WOW! Exactly my thoughts too- but Rivian is shipping me a new charger and having one of their electricians come to install it.

when your vehicle failed to charge, did the charger turn red and require you to reset your breaker?

Same temporary solution here, reducing to 32 amps (~9kw) fixed the charging error for now too.

This is happening for me as well, my new charger shows up today. If it is a software issue that is alot of expense for what may or may not be a charger problem.

 

[Trandall]

Maybe some of these issues are related to this:
https://www.rivianforums.com/forum/...-2023-rivian-r1t-r1s-📑-rca-34-23-002-1.16922/

 

[Donald Stanfield]

I have this same problem right now as we speak. Going to turn down to 32A

 

[Calvin2518]

This is happening for me as well, my new charger shows up today. If it is a software issue that is alot of expense for what may or may not be a charger problem.

Same, my replacement charger just showed up a few hours ago.

It sounds like it's a software problem IF your charger doesn't turn red. since our chargers turned red, it's a software problem that I think fried the charger.

I'm tempted to keep mine still at 32amps (which has been charging fine now) until a software update addresses the root issue.

 

[Calvin2518]

Maybe some of these issues are related to this:
https://www.rivianforums.com/forum/threads/onboard-charger-ac-charging-disabled-customer-satisfaction-campaign-advisory-for-2022-2023-rivian-r1t-r1s-?-rca-34-23-002-1.16922/

I'm still able to charge with AC, just needed to lower the current with the Rivian charger. May mean that the AC converter is frying out, maybe? but my guess is not related and just a software bug related to the latest software update.

 

[Calvin2518]

I have this same problem right now as we speak. Going to turn down to 32A

Did your charger also turn red when the issue happened? or just the truck ring light where you plug in? report back (please) if reducing to 32amps also fixes it for you.

 

[longhornguy2015]

Mine the charger never turned red, just the ring around the charging port on the car.

 

[Donald Stanfield]

Mine is strange because the charging resumed itself when I went down there to check on it. The charger was not red and the truck indicated it was charging and was a percentage point higher than it was indicated when the app told me there was an error.

 

[Voronbrg]

Mine the charger never turned red, just the ring around the charging port on the car.

Same here.

 

[Calvin2518]

Rivian’s electrician came by this morning and swapped my charger. One of the cables was either not seated right by my previous electrician or something else.

 

[JeremyMKE]

Mine is strange because the charging resumed itself when I went down there to check on it. The charger was not red and the truck indicated it was charging and was a percentage point higher than it was indicated when the app told me there was an error.

I have found that if you wake the vehicle it will resume charging. For example walking up to the vehicle.

I began checking the app and if it showed error I would open the hood and close it and it would start charging again. "Wake Vehicle" from the app did not always work.

Setting the charge rate to 32 AMP has resolved my issue for now.

 

[longhornguy2015]

https://rivian.software/2023-26-00/

I’m assuming the handle too hot fix is the one we need?

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