SANZC02

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Bob
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California
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Bob
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Tesla Model S, Jeep Grand Cherokee; (LE - R1S)
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IT
D’oh! This is why we need remote parking assist. I’m hoping Rivian surprises us with that feature before the end of the year. Far less premium vehicles like Hyundai Tucson and vw Tiguan have a remote parking feature.
Some people consider this a niche feature but a practical use I have for this and use frequently is to pull the car in and out of the garage when working around the house so I do not need to jump in with grubby clothes on.
 

azbill

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Bill
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Arizona
First Name
Bill
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GMC Sierra, Bolt, Sky
Occupation
Engineer
That's y the R1T needed the back window to roll down
Yes, the Hummer EV is very wide, and its back window does roll down, plus it has a step built into the tailgate. It is ideal for small garage widths.
 

Smithery

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Model X 100D, Volvo XC70, Mini Cooper JCW, R1T Max
It's the same for both--81.73 inches with the mirror retracted and 86.97 inches while extended.
Still narrower than the Model X with mirrors extended. So our "side-of-the-house driveway built in 1925" gymnastics will still be a little easier than our status quo.

*phew*
 

RforRivian

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Birmingham, AL
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2012 4Runner, 2014 Equinox
I just chatted with CS and got a few tidbits that people who have configured the Explore package might be interested in.

  • Yellow calipers will be included on the explore package. (I was expecting this but wanted to confirm)
  • The explore package is planned to be on some of vehicles at upcoming test drive events (still no dates for those events)
  • The foldable bed cover on the explore package will be the shape of a small folding table when folded (I asked for a picture but they don't have one for public release yet)
They also said that there should be a few items announced tomorrow.
 

SoCalTravels

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Southern California
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Hyundai Nexo, Lexus RX450h
New jobs posted today which provide insight into summer test drive plans….

Event Team Manager” - multiple postings across USA and Canada.


As an Event Team Manager, you have a great responsibility to ensure that customers who attend our events walk away feeling intimately cared for and supported. We are seeking to build a team of customer-centric individuals with an uncanny ability to deliver exceptional hospitality. You will humanize the process towards ownership with a can-do attitude and ability to innovate on the fly to meet the customer where they are in their own journey. You will be proactive in finding the best solutions at hand and continue to evolve and refine thinking to ensure we over-deliver on every aspect of our customer’s expectations.

Demonstration drives are the moment in which our customers will experience our vehicle and our brand for the very first time. Your role is to enhance their experience with the subtleties in which we greet, engage, and guide them through their time spent in our space by leading by example and supporting your field team in this process. The demonstration drive program provides our preorder holders a chance to ask questions, experience the product, and discover what is next on their Rivian journey. This program will begin with tours launching in the summer for an approximate 4-month duration.

As an Event Team Manager, you will be the main lead for our 20+ person tour field team, ensuring that all staff are cared for and supported during this extended tour program. You will be responsible for managing the event staff team in alignment with corporate staff onsite. Throughout the tour you will provide daily communications back to the corporate field engagement team. Safety of our staff, our guests, and our assets will be your number one priority. You will take on a leadership role to help foster growth and development of the field team. Most importantly, your role as an Event Team Manager is to utilize the guiding principles of our company compass to over deliver in everything you do.”


Responsibilities

  • Participate in a 4-month travelling demonstration drive tour program with 100% travel within the United States. Some candidates may be considered for Canadian event support at a later date
  • Operate tour program 4-6 days a week on foot and outdoors with travel to and from site locations
  • Act as the lead for tour team including product specialists, vehicle specialists, security, and other event day vendors ensuring that all staff members deliver a quality experience to our guests
  • Be the eyes and ears for the corporate field engagement team providing daily updates on event flow, suggestions for improvement, and forecasting for future events
  • Support the scheduling of tour field team including call times, break schedule, and down days to ensure high quality performance can be maintained for the entire duration of the tour
  • Support the training and continued education of our field team staff
  • Develop close relationships with the tour field team to foster growth with each individual
  • Respond to incidents following defined processes, leveraging onsite resources, and while maintaining a calm demeanor with staff/customers with immediate communication to the corporate field engagement team
  • Event Team Managers are not directly responsible for facilitating the build and strike of an event site, but will be asked to work collaboratively with the production team to recognize areas for improvement and help provide honest and impactful feedback as needed to improve the customer experience
  • Deliver demonstration drive experiences that are best-in-class, authentic, engaging, educational, and aligned with Rivian’s core values and culture
  • Maintain a strong knowledge of all event components, experiences, and programming: CRM, configuration, EV education, and demonstration drives
  • Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our customers and team that follow our policies and procedures
  • Jump in with any team member, on any task, to maintain successful operation and ensure your event is driving positive results. Operate with a can-do attitude to help make a positive impact for the customers we serve and the overall team
  • Represent the brand 24/7 both on and off site”
 

Gshenderson

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First Name
Greg
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Park City, UT
First Name
Greg
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2015 Tesla S 85D, 2019 4Runner TRD Offroad, R1T
New jobs posted today which provide insight into summer test drive plans….

“Event Team Manager” - multiple postings across USA and Canada.


As an Event Team Manager, you have a great responsibility to ensure that customers who attend our events walk away feeling intimately cared for and supported. We are seeking to build a team of customer-centric individuals with an uncanny ability to deliver exceptional hospitality. You will humanize the process towards ownership with a can-do attitude and ability to innovate on the fly to meet the customer where they are in their own journey. You will be proactive in finding the best solutions at hand and continue to evolve and refine thinking to ensure we over-deliver on every aspect of our customer’s expectations.

Demonstration drives are the moment in which our customers will experience our vehicle and our brand for the very first time. Your role is to enhance their experience with the subtleties in which we greet, engage, and guide them through their time spent in our space by leading by example and supporting your field team in this process. The demonstration drive program provides our preorder holders a chance to ask questions, experience the product, and discover what is next on their Rivian journey. This program will begin with tours launching in the summer for an approximate 4-month duration.

As an Event Team Manager, you will be the main lead for our 20+ person tour field team, ensuring that all staff are cared for and supported during this extended tour program. You will be responsible for managing the event staff team in alignment with corporate staff onsite. Throughout the tour you will provide daily communications back to the corporate field engagement team. Safety of our staff, our guests, and our assets will be your number one priority. You will take on a leadership role to help foster growth and development of the field team. Most importantly, your role as an Event Team Manager is to utilize the guiding principles of our company compass to over deliver in everything you do.”


Responsibilities

  • Participate in a 4-month travelling demonstration drive tour program with 100% travel within the United States. Some candidates may be considered for Canadian event support at a later date
  • Operate tour program 4-6 days a week on foot and outdoors with travel to and from site locations
  • Act as the lead for tour team including product specialists, vehicle specialists, security, and other event day vendors ensuring that all staff members deliver a quality experience to our guests
  • Be the eyes and ears for the corporate field engagement team providing daily updates on event flow, suggestions for improvement, and forecasting for future events
  • Support the scheduling of tour field team including call times, break schedule, and down days to ensure high quality performance can be maintained for the entire duration of the tour
  • Support the training and continued education of our field team staff
  • Develop close relationships with the tour field team to foster growth with each individual
  • Respond to incidents following defined processes, leveraging onsite resources, and while maintaining a calm demeanor with staff/customers with immediate communication to the corporate field engagement team
  • Event Team Managers are not directly responsible for facilitating the build and strike of an event site, but will be asked to work collaboratively with the production team to recognize areas for improvement and help provide honest and impactful feedback as needed to improve the customer experience
  • Deliver demonstration drive experiences that are best-in-class, authentic, engaging, educational, and aligned with Rivian’s core values and culture
  • Maintain a strong knowledge of all event components, experiences, and programming: CRM, configuration, EV education, and demonstration drives
  • Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our customers and team that follow our policies and procedures
  • Jump in with any team member, on any task, to maintain successful operation and ensure your event is driving positive results. Operate with a can-do attitude to help make a positive impact for the customers we serve and the overall team
  • Represent the brand 24/7 both on and off site”
So 4 months is 17 weeks. I’m thinking 1-2 cities per week? So maybe 20-30 cities? Thoughts?
 

cohall

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Joined
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Messages
330
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Location
Denver
Vehicles
Volvo XC60, Ducati SC1000
New jobs posted today which provide insight into summer test drive plans….

Event Team Manager” - multiple postings across USA and Canada.


As an Event Team Manager, you have a great responsibility to ensure that customers who attend our events walk away feeling intimately cared for and supported. We are seeking to build a team of customer-centric individuals with an uncanny ability to deliver exceptional hospitality. You will humanize the process towards ownership with a can-do attitude and ability to innovate on the fly to meet the customer where they are in their own journey. You will be proactive in finding the best solutions at hand and continue to evolve and refine thinking to ensure we over-deliver on every aspect of our customer’s expectations.

Demonstration drives are the moment in which our customers will experience our vehicle and our brand for the very first time. Your role is to enhance their experience with the subtleties in which we greet, engage, and guide them through their time spent in our space by leading by example and supporting your field team in this process. The demonstration drive program provides our preorder holders a chance to ask questions, experience the product, and discover what is next on their Rivian journey. This program will begin with tours launching in the summer for an approximate 4-month duration.

As an Event Team Manager, you will be the main lead for our 20+ person tour field team, ensuring that all staff are cared for and supported during this extended tour program. You will be responsible for managing the event staff team in alignment with corporate staff onsite. Throughout the tour you will provide daily communications back to the corporate field engagement team. Safety of our staff, our guests, and our assets will be your number one priority. You will take on a leadership role to help foster growth and development of the field team. Most importantly, your role as an Event Team Manager is to utilize the guiding principles of our company compass to over deliver in everything you do.”


Responsibilities

  • Participate in a 4-month travelling demonstration drive tour program with 100% travel within the United States. Some candidates may be considered for Canadian event support at a later date
  • Operate tour program 4-6 days a week on foot and outdoors with travel to and from site locations
  • Act as the lead for tour team including product specialists, vehicle specialists, security, and other event day vendors ensuring that all staff members deliver a quality experience to our guests
  • Be the eyes and ears for the corporate field engagement team providing daily updates on event flow, suggestions for improvement, and forecasting for future events
  • Support the scheduling of tour field team including call times, break schedule, and down days to ensure high quality performance can be maintained for the entire duration of the tour
  • Support the training and continued education of our field team staff
  • Develop close relationships with the tour field team to foster growth with each individual
  • Respond to incidents following defined processes, leveraging onsite resources, and while maintaining a calm demeanor with staff/customers with immediate communication to the corporate field engagement team
  • Event Team Managers are not directly responsible for facilitating the build and strike of an event site, but will be asked to work collaboratively with the production team to recognize areas for improvement and help provide honest and impactful feedback as needed to improve the customer experience
  • Deliver demonstration drive experiences that are best-in-class, authentic, engaging, educational, and aligned with Rivian’s core values and culture
  • Maintain a strong knowledge of all event components, experiences, and programming: CRM, configuration, EV education, and demonstration drives
  • Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our customers and team that follow our policies and procedures
  • Jump in with any team member, on any task, to maintain successful operation and ensure your event is driving positive results. Operate with a can-do attitude to help make a positive impact for the customers we serve and the overall team
  • Represent the brand 24/7 both on and off site”
This is great, and sounds like an interesting gig.

I'm a bit concerned that they're just starting the search for this role. It will take months to hire, onboard, train, etc. This makes me believe that the tour won't start until at least August, if not later.
 

jimcgov3

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Jimmy
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Jacksonville, Florida // Satellite Beach, FL
First Name
Jimmy
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2017 Tesla Model S 75, Rivian R1T Reservation Holder
So 4 months is 17 weeks. I’m thinking 1-2 cities per week? So maybe 20-30 cities? Thoughts?
If you dig into the states that are currently hiring...It is ONE city in each state. For instance, Miami is the only city in Florida hiring those Event positions. I think they are traveling through just the states they are hired in...although I could be wrong...
 

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