CascadianApe
Well-Known Member
- First Name
- Chet
- Joined
- Sep 7, 2022
- Threads
- 2
- Messages
- 75
- Reaction score
- 54
- Location
- Woodinville
- Vehicles
- Rivian R1T
- Occupation
- Ops
I just got called back after placing 2 servicei ssues through the app. One for condensation in frunk causing rust (don't hardly open so big surprise) and warp(ed|ing) of ledge between back of backseat and rear cab window. Earliest service date is 139 days out; in July! Wtfo?! This is WA area btw. We all about to be driving "collector's" items; Tuckers as it were?
Seems pretty bleak if it is taking nearly half a year to get a vehicle serviced.
Happy to hear from anyone w/more insight though.
That's just down right unacceptable! I'm shocked Rivian corporate is okay with this. It's become more and more evident to make sure your vehicle gets fixed right the first time. I have an appointment on March 6th and will not be taking the car back unless they can prove it's actually fixed this time and due bills are actually done. They've "forgotten" to do the due bills for a year now and on 3 work orders since July..........
To get my March appointment I scheduled back in early November. They've got down right garbage leadership there.
BELLEVUE IS A JOKE OF A "SHOP"!! Worst customer service I've experienced in my 40 years of life! Sure wish Rivian would handle the Bellevue SC issue because I went and bought a new Toyota truck since the Rivian has been underivable for 2 months now. They told me I'd be on the hook for the tow as well. Let's see if they even do any of the service I've put tickets in for...
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