kanundrum
Well-Known Member
- Joined
- May 2, 2020
- Threads
- 218
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- 3,990
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- 12,162
- Location
- Washington, DC
- Vehicles
- Giulia QV, R1S (S00N)
- Occupation
- IT
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Announcing our new "CLUBS" section where you can join or create a Rivian club or group! You can use this new feature to conveniently plan and discuss local events, gatherings or other club/group related topics.
So we encourage you to join (or start) special-interest and regional-based Rivian clubs at: https://www.rivianforums.com/forum/group-categories/clubs-groups.1/
Haha of course. I've been watching this forum for a long while without engaging because of the community, but reached my breaking point yesterday. I'm actually all down to complain when I'm about to drop $80k on a car I know nothing about, but this was not the time. I'd love to see this community become a lot more balanced and reasonable. Truthfully (and I say this as someone whose worked in Community Management for over 10 years), we can impact the product and Rivian's strategy a lot more if this is a place the company believes is a useful barometer for what their most engaged customers want. To do that we need 1) good moderation (where are the mods, btw) and 2) a stronger culture that's reinforced by its members. So I felt like I needed to chime in WRT that second point...Carter,
Great first post! Looks like you've been here for 17 months in stealth mode. Way to dive in! I needed some time away from the Forums to find my reset button before coming back. While I love to joke (OK, sort of) about my phone being charged and ready to receive my call, I want my R1T to have all of the major bugs worked out before I go back to Normal to pick it up. Accordingly, I'm just enjoying all of the back and forth here as we wait.
Again, nice dive into the deep end!
Pedritho and Carter,Thank you for saying what needed to be said!!! It's been exhausting to sift through all the angst and the complaining for anything that was of any value or to continue the excitement around Rivian as a company, a brand, a lifestyle, a vehicle, etc... I've wanted to chime in here and there but already know its useless and gets us nowhere. I've accepted that people are going to be disappointed no matter what information is released, or when it's released, and there will still be people disappointed when they are in possession of their vehicle as well.
Love the energy though, I am here for it.
I will say that this has been a very positive community overall until recent months. People were happy with "closer to production" for literally years, and "soon" has been drastically overused since the CS team has been live. I think people are getting antsy being supposedly less than a month from first deliveries, and just want clear communication (Customer Communications/Community Management).Haha of course. I've been watching this forum for a long while without engaging because of the community, but reached my breaking point yesterday. I'm actually all down to complain when I'm about to drop $80k on a car I know nothing about, but this was not the time. I'd love to see this community become a lot more balanced and reasonable. Truthfully (and I say this as someone whose worked in Community Management for over 10 years), we can impact the product and Rivian's strategy a lot more if this is a place the company believes is a useful barometer for what their most engaged customers want. To do that we need 1) good moderation (where are the mods, btw) and 2) a stronger culture that's reinforced by its members. So I felt like I needed to chime in WRT that second point...
I totally agree! And in large part I think the, "WTF?" sentiment was justified - just not to the company actually releasing information about when to expect information hahaI agree with your sentiment, but recognize that Rivian could do much better in managing communications and expectations with their preorder holders and "most engaged customers".
I was in the middle of writing my thanks to you and Pedritho when you put this out there. Great to hear your insights and the rest of the conversations you've inspired. I don't need a rake to find the gems here.Haha of course. I've been watching this forum for a long while without engaging because of the community, but reached my breaking point yesterday. I'm actually all down to complain when I'm about to drop $80k on a car I know nothing about, but this was not the time. I'd love to see this community become a lot more balanced and reasonable. Truthfully (and I say this as someone whose worked in Community Management for over 10 years), we can impact the product and Rivian's strategy a lot more if this is a place the company believes is a useful barometer for what their most engaged customers want. To do that we need 1) good moderation (where are the mods, btw) and 2) a stronger culture that's reinforced by its members. So I felt like I needed to chime in WRT that second point...
This is something we should all think about. I for one am not sure how good moderation works. It's a fine line between moderation and censorship. Is probably a difficult job for whoever our moderators are.1) good moderation (where are the mods, btw)
I would also be happy to help moderate with some guidance on how to do it properly.This is something we should all think about. I for one am not sure how good moderation works. It's a fine line between moderation and censorship. Is probably a difficult job for whoever our moderators are.
The ignore button puts moderation into each of our hands.This is something we should all think about. I for one am not sure how good moderation works. It's a fine line between moderation and censorship. Is probably a difficult job for whoever our moderators are.
I agree with everything you said but not my memes! Don’t take away my memes man!!Here's a sincere suggestion for this forum's Admin/Mods:
Remove threads (like this one) in the "Rivian General Topics" forum that do not remain on-topic and place them in the "Chat Lounge: Off-Topic discussions" sub-forum waste bin.
It would be refreshing to give this forum a kind of reboot and cast aside so much of the noise-maker threads. I bet close to 50% of the threads in general topic area deserve to be impounded.
I pledge to cut-back on my habit of posting pithy comments and meme like imagery.
Read my fine print.... I said "cut back" .... not eliminate!I agree with everything you said but not my memes! Don’t take away my memes man!!
You know obviously no one in this Forum reads the fine print, so let me be outraged!! ??Read my fine print.... I said "cut back" .... not eliminate!