Rivian serviced called me - telemetry torque data not uploading

[Brewbud]

I made an appointment to have my driver door aligned. Appointment is tomorrow. I just received a voice message from the service center. They said the telemetry torque data is not being uploaded so they want to take a look at that too. Anyone had a similar thing happen? A quick search didn't turn up anything. Truck has been running great.

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[Brewbud]

Wow. The communication between the service center and customer support really got garbled. The telemetry data torque values message was just a request to have the torque for the bolts on the drive unit rechecked for certain trucks (VIN range).

 

[Brewbud]

San Diego service center did a great job.

 

[Brewbud]

One interesting note. If they give you a Lyft credit, any tip you give the Lyft driver will come from your account and not Rivian's account. The $5 tip for the ride from the service center was no big deal. The ride back was on a Friday during Comicon weekend. My 15% Tip (smallest unless you choose custom or no tip) ended up being over $25.

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