szimmer624

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Is anyone else concerned about the limited number of body shops and service centers across the country? And why haven’t we seen a map yet? This is important info unless you’re in LA, Chicago or NYC...
 

n8dgr8

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Is anyone else concerned about the limited number of body shops and service centers across the country? And why haven’t we seen a map yet? This is important info unless you’re in LA, Chicago or NYC...
Yep, might have to settle for a F150 Hybrid if I get too nervous.
 
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kanundrum

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CommodoreAmiga

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Is anyone else concerned about the limited number of body shops and service centers across the country? And why haven’t we seen a map yet? This is important info unless you’re in LA, Chicago or NYC...
Not really.

Aluminum in car bodies is commonplace. Even many ICE vehicles have aluminum body panels.

And there are enough EVs out there that body shops should be quite familiar with the safety precautions.

Maybe not every body shop will sign up to access the Rivian bodyshop manual, but enough will. And if you need body work, Rivian can help you locate a shop -- It's in everyone's interest.
 

PAFDenver

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What I hope is they let you see REAL info about any issues in their app. Tesla's info is basically just a giant idiot light. It tells you only the minimum of information about what is wrong. Besides tire pressures issues it basically only tells you to either pull over right away or to contact Tesla service. I really want some level of information I can make a decision with. Not that I am likely to try to fix it myself (messing around with 400V DC is NOT my idea of fun or smart) but I think I can generally deduce the severity and urgency of an issue, if I have access to the information (which I consider MY information since it comes from a car I bought).
I don't need huge details on my dash, but through the app I think I should be able to see whether the issue is with the charging system or the infotainment system or whatever. If for no other reason so I am not worried about what's wrong.
My Tesla was one of the early ones built and whenever I had one of these "contact Tesla Service" messages I would worry about what could possibly be wrong with this giant, high voltage battery on wheels until I could get the Rangers out to look at it. You know they are pulling all kinds of metrics off these vehicles, so if it's that the A/C is cooling too slowly, just tell me.
OK, time for me to put the soapbox back in the closet...
 

thrill

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Not really sure this information release provides much new, over an above what was already on the support site. I would really like to know the 40 service center locations, since that is likely where parts will be inventoried, and will also be where my vehicle needs to go if any major repairs are needed.
Amazon has a little over 100 warehouses in the US. One happens to be in a city near me, but I suspect the vast majority of people don't care where they are when they want something from Amazon. Why would I care where Rivian's service centers are other than a curiosity since *they* are the ones that will take care of it from my-driveway to my-driveway?
 

whyasky

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Are you certain that's not the Lordstown Endurance on it's first journey?
This is what some call the thermal management system. Rivian touts theirs all the time. However, Rivian's is not nearly as cool. It's completely invisible to your average pedestrian.
 

DuckTruck

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This is what some call the thermal management system. Rivian touts theirs all the time. However, Rivian's is not nearly as cool. It's completely invisible to your average pedestrian.
And silent, as well.
 

aAlpine

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original.jpg;resize(2200,_).jpg

I'm sad that they didn't edit out the prototype in-bed rail mount points in this photo.

I'm still sad and surprised that MANY of the photos on rivian.com still show old prototypes with plenty of differences, this just being one of them.
 

Gshenderson

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Which car company current gives you a loaner, of the same brand, when you are having service?

Over the years I have done that with my BMWs....but they have scaled that way back. Honestly any loaner will be fine with me. Hopefully I won't ever need a loaner....
I’ve always gotten Tesla loaners from Tesla service. Except once when they didn’t have any and asked if I’d “settle” for a Maserati. It was fun to hear a throaty exhaust again!
 

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