LoneStar
Well-Known Member
- Thread starter
- #1
Venting frustration here about the utter lack of a meaningful response from emailing Customer Service. All I ever get back is the auto-bot reply within a minute acknowledging my email inquiry and saying "We'll do our best to reply within 24-48 business hours." For me that's proven to be just hogwash.
I can think of 3 topics that I tried emailing Rivian about in the past couple of months. I don't think that's excessive, about one email attempt a month. I have yet to get any kind of email reply that was typed-out by a human. Not even a classic no-answer answer in Rivianese.
I can think of 3 topics that I tried emailing Rivian about in the past couple of months. I don't think that's excessive, about one email attempt a month. I have yet to get any kind of email reply that was typed-out by a human. Not even a classic no-answer answer in Rivianese.
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