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Rivian Mobile Tire Rotation Service is Coming - says CS

hekhl00

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I called CS yesterday with some questions about rotating my tires which have about 5,000 miles. The agent put me on hold and called a service center. When she came back she told me that they didn’t recommend a rotation until 9,000 miles. I found that a little odd but then she said they would quite soon be offering mobile tire rotation and I might want to wait it out. That’s good news for me and the first I had heard of this new service option. I still think 9,000 is a bit much.
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ORFynder

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I have talked to my tech and they will offer the tire rotation if: you have a garage or covered space during inclement weather and you have a level surface to perform a tire rotation. If you don't have that they could refuse this service for a mobile tech.
 

daorte

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So is 9000 miles the official tire rotation schedule?
 

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I called CS yesterday with some questions about rotating my tires which have about 5,000 miles. The agent put me on hold and called a service center. When she came back she told me that they didn’t recommend a rotation until 9,000 miles. I found that a little odd but then she said they would quite soon be offering mobile tire rotation and I might want to wait it out. That’s good news for me and the first I had heard of this new service option. I still think 9,000 is a bit much.
I spoke with service last week. I’m in NC and was also told that mobile service is available in NC depending on the service required. Tire rotation is one that is offered. I did ask if they had a recommendation for the 22’s…she said 7,500 miles.
 

Guy

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5000 is a very American rotation (usually associated with oil changes). When I was in the UK it was more like 10000 or annually (since people in the UK usually drive less).
 

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BigE

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5000 is a very American rotation (usually associated with oil changes). When I was in the UK it was more like 10000 or annually (since people in the UK usually drive less).
Tire rotation is really case usage. My work car is 95% highway use and thus 10k mile rotations, never need balancing. My wife’s car, mostly in town, stop & go, lots of braking, turning, potholes, etc. Rotate & Balance every 6k.
For our R1T with 22”…I’ll do the 7,500k x 2, by 22.5k we’ll probably need new tires.
 

BoltEVowner

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I have talked to my tech and they will offer the tire rotation if: you have a garage or covered space during inclement weather and you have a level surface to perform a tire rotation. If you don't have that they could refuse this service for a mobile tech.
Has anyone been quoted a price from Rivian for a mobile tire rotation?
 

BigE

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SC is now $100. Was 60
Discount Tire will rotate & balance for Free. Even though you didn’t buy them there. At least our local store does, but I think this is chain wide policy.
 

goldburger

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Discount Tire will rotate & balance for Free. Even though you didn’t buy them there. At least our local store does, but I think this is chain wide policy.
They also patch your tire for free! They rule. And it works for me— I buy my tires there lol
 

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fastwheels

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Has anyone been quoted a price from Rivian for a mobile tire rotation?
I had an appointment with Mobile Service to do a rotation in December, but I opted to get snow tires installed instead.
They quoted me $80. And I'm 240 miles from the SC...
 

kamolph

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It is every moment better to use the manufacturer's recommendation for tire rotation, waiting until 9000 miles does seem like a long interval. Random tire rotation is very urgent to ensure even wear and extend the lifespan of your tires. If you feel that 9,000 miles are excessive, You can consider getting them rotated earlier, around the 5,000-6,000 mile mark, to maintain optimal performance. It is great to hear about the upcoming mobile tire repair service, as it can provide added convenience for future maintenance.
 
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Greg Chick

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I bought 2 full rims with tires because I had no spare and wanted to be able to rotate using one jack. At the time I needed 2 new tires from front wheel wear. At that time, I could not find 21" tires anywhere. Now in the future, I can replace my tires in pairs by taking 2 wheels to a tire shop in my R1T, dropping them off having tires mounted on my rims. I then go home to my flat garage floor, jack up one wheel, replace with a new complete tire on a rim. then let jack down to move it to the other side and do the same. Same goes for rotation, I can use the extra wheels to be for rotating, using only one jack. The extra wheel needed to carry a spare was a given. The other extra wheel was a luxury, for replacing tires myself and not needing the tire shop to touch my Rivian. I live in an isolated small town and the only tire shop has been known to be damaging to Tesla's. when lifting them.
This seems overly complex, well, it is, but the task is easy with 4+2 full wheels, and only 1 jack. No shop needed except to put tires on rim. Oh, I have a torque wrench that goes up to 150 pound setting for the lug nuts. Seems like I got the "Pucking" thing covered, with a 20 ton bottle jack that accepts the Rivian puck.
 

NY_Rob

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It is every moment better to use the manufacturer's recommendation for tire rotation...
Random tire rotation is very urgent to ensure even wear and extend the lifespan of your tires.
Drunk A.I. ?

Got to go... I need to urgently randomly rotate my tires every moment :facepalm:
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