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Rivian Charger Software Version

sylgeist

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Any publicly available info about the charger software? I just got mine installed and noticed it's showing:

V03.00.30

I know Rivian doesn't make their own hardware, but already at v3 seems interesting!
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PappaBolt

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Any publicly available info about the charger software? I just got mine installed and noticed it's showing:

V03.00.30

I know Rivian doesn't make their own hardware, but already at v3 seems interesting!
I’m at v03.01.47. Not sure if there’s a way to force an update. Assuming you’re connected to wifi?
 

endress14

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I'm also at v03.01.47 which has been out for awhile. I was on v.03.00.30 for a long time, then one day the charger turned solid red for a bit, and next thing you know I was updated. No noticeable changes.
 

snakeey11

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One thing I can tell you about v03.01.47 is that it contains a fix for joining a wifi network with a space in the SSID. It took about a month after install for mine to update from v03.00.30 to v03.01.47.
 
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sylgeist

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Oh interesting - mine still hasn't updated. I'll keep an eye on it
 

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TheIglu

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Mine is still on the older version, been installed since June.
 

Underwhirled

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For some reason my Rivian app says that my charger “can’t refresh”. It is charging fine, the app just can’t access it. It won’t let me un pair to try repairing - It acts like this is a Rivian Server issue? Is the charge history and charging session information showing up for everyone else? My app says, “session offline”.

The truck is charging and all the lights are green - no problem charging. I just can’t access the data. I’m still on version V03.00.30 (BBOX: V02.04.38).
 

JoeN

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For some reason my Rivian app says that my charger “can’t refresh”. It is charging fine, the app just can’t access it. It won’t let me un pair to try repairing - It acts like this is a Rivian Server issue? Is the charge history and charging session information showing up for everyone else? My app says, “session offline”.

The truck is charging and all the lights are green - no problem charging. I just can’t access the data. I’m still on version V03.00.30 (BBOX: V02.04.38).
Just an FYI, I am having the same issue. I spoke to service today and described that I deleted the Charger app and can’t reinstall the app. I can get Bluetooth connection restored, but then get an error message implying that the charger app is not communicating with the vehicle app. I felt they understood the issue and would work to resolve. Joe
 

Underwhirled

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I’m wondering if the forthcoming firmware update and additional app functionality is going to fix it. I hope it does. Maybe it is an issue on their side as they begin to finalize the new software.

I guess we can only hang out and wait. I hope they resolve our issues.
 

elektrode

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I’m here now too.

No deats from the charger. Just rebooted the truck thinking it wasn’t charging.

session offline still. But I can tell from inside the truck it’s charging.

V03.01.47 on the charger.
 

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dordav

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Me too. Charges fine but "can't refresh" from app. Same version.
 

marubicon

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I’m wondering if the forthcoming firmware update and additional app functionality is going to fix it. I hope it does. Maybe it is an issue on their side as they begin to finalize the new software.

I guess we can only hang out and wait. I hope they resolve our issues.
This problem is 100% related to the pending software update. Charging still works but can't monitor remotely from the app until you get your update.
 

RivianMN

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I chatted with CS just now about not being able to connect to the Wall Charger and the nice guy said that the charging team is aware of the issue and is working on a fix. Mine still works fine to charge, just can't get history.

Well, now it doesn't even show up in the app and I can't add it, but from CS that sounded like what he was expecting to happen.
 

Underwhirled

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If you download the new version of the app that came out today, you’ll get your charging session details back. Also, all the charge history is once again available. So we’re back up and running!
 

dordav

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My charger is back online now, but still at V03.00.30.
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