Rear dampener needs replaced, just past warranty

[kyunam]

My guess would be 60k. That is not drivetrain technically.

I thought so too, then I got curious when I saw @johnnylawson ’s post saying it was covered at 81k.

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[R1Tom]

I thought so too, then I got curious when I saw @johnnylawson ’s post saying it was covered at 81k.

Definitely could be "good will" if Rivian knows the welded subframes are sketchy. I have had many Lexus and Acura products over the past 25 years and I had multiple cases where they covered things past the warranty period when they recognized they had a known issue. Also had some Fords mixed in and they were exact opposite. Even in known issue cases...if I didn't get it in by exact terms of warranty....the would deny.

Needless to say....I mostly went Acura/Lexus...just toys for Fords.

 

[kyunam]

Definitely could be "good will" if Rivian knows the welded subframes are sketchy. I have had many Lexus and Acura products over the past 25 years and I had multiple cases where they covered things past the warranty period when they recognized they had a known issue. Also had some Fords mixed in and they were exact opposite. Even in known issue cases...if I didn't get it in by exact terms of warranty....the would deny.

So I’m at 40k now and I just got out of a service visit but the creaking noise still exists even though they said it’s fixed. I made another appointment which is scheduled in February for the same issue.

Let’s say this issue doesn’t get addressed before 60k. After 60k, Rivian realizes the subframe really needs to be replaced to fix the issue, would they honor the warranty since the issue was reported before 60k? or it would be me paying for the replacement?

 

[R1Tom]

So I’m at 40k now and I just got out of a service visit but the creaking noise still exists even though they said it’s fixed. I made another appointment which is scheduled in February for the same issue.

Let’s say this issue doesn’t get addressed before 60k. After 60k, Rivian realizes the subframe really needs to be replaced to fix the issue, would they honor the warranty since the issue was reported before 60k? or it would be me paying for the replacement?

Yoy would have a good case to push them for a no cost replacement but they might resist. I personally think if you reported it peior to warranty expiration and they failed to duplicate, etc... and it gets worse....then they should cover. But that is my opinion only.

 

[kyunam]

Yoy would have a good case to push them for a no cost replacement but they might resist. I personally think if you reported it peior to warranty expiration and they failed to duplicate, etc... and it gets worse....then they should cover. But that is my opinion only.

Thanks for sharing your opinion.

 

[Joints4Sale]

Without the ability to go to independent repair shops these type of problems will eventually give the brand a bad name. It used to be that shops and mechanics would be able to "Fix" things(Like a leaking component). Unfortunately with Rivian we are tied to their system of service centers and "technicians" that only know how to replace parts. We really also don't have the ability to go to another service center for a second opinion. I've made the decision to sell my R1S before end of Warranty and will be back when the R2 shows up.

 

[johnnylawson]

So I’m at 40k now and I just got out of a service visit but the creaking noise still exists even though they said it’s fixed. I made another appointment which is scheduled in February for the same issue.

Let’s say this issue doesn’t get addressed before 60k. After 60k, Rivian realizes the subframe really needs to be replaced to fix the issue, would they honor the warranty since the issue was reported before 60k? or it would be me paying for the replacement?

Exact quote from the service center manager when they told me they are going to replace the subframe: "There are reasons Rivian made the Gen2 Subframe" which I'm pretty sure he was implying for the creaking without officially saying for the creaking. I've seen a lot of posts and chatter about yes, the Gen 1 subframe being replaced outside of warranty but covered. It was also noted since they had to replace the drive unit, that subframe has to come out anyways and while they are at it - just makes sense to do it now. Another angle, hope your drive unit goes bad (covered for 175k miles) so they have to remove subframe anyways and make sense to replace subframe then

Another note - a friend of mine here locally who has T and an S - got his subframe replaced on his truck for the same creaking noise.

Also, they told me my creaking noise was fixed 3 times before getting to my hope of replacing the subframe. I put my magnetic phone case under each wheel while driving and recorded the audio. Played it back saying - it's not fixed - and that is not normal

 

[Dark-Fx]

I am still hopeful for an R1 trim to be released with standard suspension at a reduced cost (revamped Explore trim?). If I could get the Large Pack with coil suspension for the upper $60-low $70K range I would be happy.

Won't help you here if they still include the cross-linked dampers. They have nothing to do with the air suspension and can be used just fine with coil springs instead of air ones.

 

[johnnylawson]

Without the ability to go to independent repair shops these type of problems will eventually give the brand a bad name. It used to be that shops and mechanics would be able to "Fix" things(Like a leaking component). Unfortunately with Rivian we are tied to their system of service centers and "technicians" that only know how to replace parts. We really also don't have the ability to go to another service center for a second opinion. I've made the decision to sell my R1S before end of Warranty and will be back when the R2 shows up.

Tired Discounters has launched their flagship TD EV shop here in Cincinnati. Guy who runs it is former Rivian employee with over 100k on his LE truck. I have some hope now with this shop being a 2nd option

 

[Dark-Fx]

Your center screen was leaking? Leaking what?? Is this like headlight fluid?

Fun fact, the center screens are liquid cooled.

 

[Supratachophobia]

Two ways to look at the service after warrenty cost.

I look at it differently, in California if I trade my 2022 in after 4 years and it is worth 50k, the replacement is 115k the difference is 65k. At 115k it will cost around 12k for tax and license, we are up to 77k. The difference in annual registration for the next 4 years between the 22 and 26 would be about 2500 so I’m out of pocket 79.5k.

If I’m still happy with my 22 after warrenty I can get an awful lot of repairs completed for 79.5k.

I used the same logic on my 2016 Tesla when it went out of warrenty, granted I had the extra benefit in that it has lifetime free Supercharging and premium connectivity, but have spent less than 4k in repairs since then. Replaced leaking center screen, onboard charger, and one rear door window regulator.

We are still using the Tesla, the plan is to replace it with an R2 in 2026. As a matter of fact, took the Tesla on a 6500 mile trip around the country earlier this year, total cost of charging was zero so that takes a good size bite out of the 4k in repairs.

I'm at just just under 3k to keep my 2016 model S on the road for 220k miles. I specifically did not get air suspension for fears such as these.....

 

[Supratachophobia]

I'm 3k from being out of warranty and contemplated the same recently. Chances are you'll blow a ton of life out of it... But not quite 60k miles worth. Maybe give it the ol' Ruck-special and wind the miles back?



Your center screen was leaking? Leaking what?? Is this like headlight fluid?

The "L" in LCD.

 

[kyunam]

Exact quote from the service center manager when they told me they are going to replace the subframe: "There are reasons Rivian made the Gen2 Subframe" which I'm pretty sure he was implying for the creaking without officially saying for the creaking. I've seen a lot of posts and chatter about yes, the Gen 1 subframe being replaced outside of warranty but covered. It was also noted since they had to replace the drive unit, that subframe has to come out anyways and while they are at it - just makes sense to do it now. Another angle, hope your drive unit goes bad (covered for 175k miles) so they have to remove subframe anyways and make sense to replace subframe then

Another note - a friend of mine here locally who has T and an S - got his subframe replaced on his truck for the same creaking noise.

Also, they told me my creaking noise was fixed 3 times before getting to my hope of replacing the subframe. I put my magnetic phone case under each wheel while driving and recorded the audio. Played it back saying - it's not fixed - and that is not normal

Thank you. This is very helpful.

 

[SASSquatch]

Find a set on a crashed Rivian.

By crashed you mean totaled, and by totaled you mean....

 

[Electrified Outdoors]

That’s an outrageous price! I just had both dampers on my T replaced but in the front.

I would fight it and try to get Rivian to cover….the end result may be that they cover half of it which would be super helpful.

The dampers are the only area of concern I have with these trucks. Otherwise components seem pretty solid. Newer revisions may be more robust.

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