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R1S Suspension - Worse Over Time?

RedRiv

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Update: back from Boise "service center" (really just an elaborate warehouse with a 20 something year old kid and a laptop and cell phone with a single repair technician and about 15 vehicles sitting around). After some pushback, insisted that they do the knuckle hub procedure, which, although they were somewhat resistant to do, they finally did. I think it makes all the difference in the world, much quieter suspension. They also attributed the front dash rattle I was experiencing to an outdated defrost ducting system, which they also replaced. Apparently, unbeknownst to me, there was an updated front defrost duct component package that they installed to eliminate rattles with different clip structure. Whatever. I understand that no auto mechanic likes to deal with a customer coming in to the shop and complaining of rattles, but this thing sounded like a cheap bucket of bolts. At least now, while far from perfect, it is livable. Love hate relationship with this vehicle.
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Jonger1150

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Update: back from Boise "service center" (really just an elaborate warehouse with a 20 something year old kid and a laptop and cell phone with a single repair technician and about 15 vehicles sitting around). After some pushback, insisted that they do the knuckle hub procedure, which, although they were somewhat resistant to do, they finally did. I think it makes all the difference in the world, much quieter suspension. They also attributed the front dash rattle I was experiencing to an outdated defrost ducting system, which they also replaced. Apparently, unbeknownst to me, there was an updated front defrost duct component package that they installed to eliminate rattles with different clip structure. Whatever. I understand that no auto mechanic likes to deal with a customer coming in to the shop and complaining of rattles, but this thing sounded like a cheap bucket of bolts. At least now, while far from perfect, it is livable. Love hate relationship with this vehicle.
Rivian R1T R1S R1S Suspension - Worse Over Time? service
 
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Riv E In

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Going into the SC at the end of this month. I noted potentially needing jounce lines and knuckle hub work done in my request. Will report back in December.
 

jmtreetop

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After multiple visits the hub/knuckle fix was performed and the chatter sound was fixed.

This came after being told it was normal numerous times.
I just had the same thing done along with the jounce line replacement TSB and now my suspension is completely solid and silent like you would expect. Such a big difference.
 

Jonger1150

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I just had the same thing done along with the jounce line replacement TSB and now my suspension is completely solid and silent like you would expect. Such a big difference.
I still have some clatter on warmer days. It's OK for the most part.
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