R1Tom
Well-Known Member
I am comparing to Acura and Lexus. Both with similar price point vehicles. And both with one dealership, as they control it, in my area. That is part of their business model to ensure higher standards of service and not have dealers all have to push their pricing to the bottom. Allow a reasonable profit to sustain a higher level of service, facilities, etc...It takes me a month to book out an oil change at the local Audi dealer. All the nice car dealers have similar backlogs. Whether it be Mercedes Porsche or BMW.
You can’t compare it to Toyota or Subaru. Of course those dealers are going to have way more service available because there are way more of those cars. So more cars mean more dealers and more dealers mean less service backlog.
Cars that usually only have one or two dealerships in a medium city, luxury car brands, all have similar service times to Rivian. Again, apples to apples.
Your nicer vehicle list are the arrogant ones. And honestly 3 brands I have not ever had interest in or owned, because I have heard their service sucks and they overcharge for everything. Not to mention at least BWM and Merc don't exactly have stellar reliability reputations.
So sure...maybe Rivian is thinking be like BMW or Merc....but I was hoping more like Acura and Lexus. And maybe I am overly optimistic they want to perform at that level at least eventually.
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