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PSA - Be careful sending wires to Rivian

jjswan33

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Hey all - Just wanted to give you a heads up to be really careful if you decide to wire Rivian money for your order.

I did so yesterday for my down payment, copied the information exactly as provided by Rivian. Bank of America (Rivian's bank) rejected the wire due to incorrect account information and decided to keep a $45 fee for themselves.

Not sure what went wrong I checked the details again and they match exactly. Fingers crossed I can get this sorted out today so I don't have to delay my delivery.

I suggested to my guide that Rivian should compensate me for the $45 fee but we'll see what happens :)
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Thatā€™s annoying
 

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OTA Wire Funds

Thanks for posting, hope it gets squared away asap.
 

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I was considering a wire but will wait until I hear what happened with yours!

I look forward to reaching that point in the process though, and hopefully everything will be well sorted by then.
 

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Hope your wire gets cleared up!

didnā€™t have any trouble with mine when I sent it for what itā€™s worth
 

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Hey all - Just wanted to give you a heads up to be really careful if you decide to wire Rivian money for your order.

I did so yesterday for my down payment, copied the information exactly as provided by Rivian. Bank of America (Rivian's bank) rejected the wire due to incorrect account information and decided to keep a $45 fee for themselves.

Not sure what went wrong I checked the details again and they match exactly. Fingers crossed I can get this sorted out today so I don't have to delay my delivery.

I suggested to my guide that Rivian should compensate me for the $45 fee but we'll see what happens :)
Ugh. My wife runs a multi-family office and deals with wires, bill pay and BoA all the time. Things are just as fubar in that space as with the supply chainā€¦

I suppose you can be thankful they didnā€™t charge you the fee, take your truck money then tell you they never received your fundsā€¦

ACH is a PITA. Everyone who collects money now wants to ditch paper bills and checks and demands you authorize unfettered access to your bank accountsā€¦all for the sake of your ā€˜convenienceā€™ you see?ā€¦.
 
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jjswan33

jjswan33

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I was considering a wire but will wait until I hear what happened with yours!

I look forward to reaching that point in the process though, and hopefully everything will be well sorted by then.
Doesnā€™t seem like they know what went wrong. I talked to my guide and she checked with the payments folks and didnā€™t really get an answer.

She is attempting to get me a $45 refund so we shall see if that happens.

Not risking sending another wire since they canā€™t tell me why the first didnā€™t work. Just going to use a different payment method.
 

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What is overall consensus here ? Have more folks have difficulty with wiring to rivian?
 

s4wrxttcs

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Did you ever figure out why Bank of America rejected it?

I had the same thing happen, but I don't see anything that I did wrong. All the information matches, and I put the Order ID on it.

My guide is trying to find out, and I sent him exactly what I had.

This issue cost me $70 ($25 was the transaction fee and $45 is the rejection fee). So the last thing I want to do it to burn another $70.

I'll probably have to use a different method.
 
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jjswan33

jjswan33

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Did you ever figure out why Bank of America rejected it?

I had the same thing happen, but I don't see anything that I did wrong. All the information matches, and I put the Order ID on it.

My guide is trying to find out, and I sent him exactly what I had.

This issue cost me $70 ($25 was the transaction fee and $45 is the rejection fee). So the last thing I want to do it to burn another $70.

I'll probably have to use a different method.
Bummer.. No I never got an explanation.

Rivian did reimburse my $45 but I was very stubborn and it took them a while. But I think that is just the corporate bureaucracy rather than them not wanting to make things right.

For what its worth the ACH option worked fine for me in the end.
 

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s4wrxttcs

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I can't even figure out how to do an ACH transfer using E*Trade.

Ugh.
 

Acoustic71

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I can't even figure out how to do an ACH transfer using E*Trade.

Ugh.
Best to transfer the funds to your personal checking or savings account, then do the ACH to Rivian, if that is where you need to send the funds.
 

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Cashiers check all the way. I recommend it.
 
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jjswan33

jjswan33

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I can't even figure out how to do an ACH transfer using E*Trade.

Ugh.
Ah, so the wire from E*Trade is the common thread here. Maybe that is the real PSA then.
 

r1tshivermetimbers

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Hi there,

I had thought about wiring the funds (ACH may be free) to Rivian but decided against it. I didn't feel comfortable paying so much for something I have not received yet.

I read on a few threads that there were delays with the earlier deliveries and some folks had to wait for their trucks while the money is already paid. I didn't want to be "out of pocket". Of course there's also the wire fee.

My guide said cashier's check is acceptable. So I ended up just getting a cashier's check (no fee at my bank) and giving it in person during the delivery.
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