Khaneric
Well-Known Member
- First Name
- Eric
- Joined
- Nov 11, 2020
- Threads
- 16
- Messages
- 422
- Reaction score
- 1,121
- Location
- Simi Valley, CA
- Vehicles
- Rivian R1T, Plymouth Roadrunner
- Occupation
- IT
- Thread starter
- #1
So let me start out by saying a few things:
First, I don't know if this affects EVERY truck out there but I can tell you it affects the 3 I've talked to people about and I think the majority are affected.
Second, I submitted a support case with Rivian about this a month ago, also sent it to my guide, and DMed the software engineer on the reddit AMA from last month (no reply). While support has called me back a few times (only after calling them) they haven't acknowledge the issue and having provided a fix. They keep referring to it as an issue with "my truck" and they are still investigating it but I'm pretty sure it's MUCH bigger then that.
Third, I've been sitting on this hoping it would have been fixed in the latest software update but after my testing today it wasn't.
Finally, I'm a little apprehensive about posting this at all as it could leave people vulnerable (myself included), but at the same time if the issue is as big as I think it is, Rivian needs to make it priority one to fix, and the more people report it the faster that will happen.
Here is video of the issue, I'm marking it as a spoiler so hopefully it won't show up on google searches etc.
Some thoughts:
Watch the video, test it on your own truck, and if you have the same issue, please report it Rivian support so we can get it fixed for everyone.
First, I don't know if this affects EVERY truck out there but I can tell you it affects the 3 I've talked to people about and I think the majority are affected.
Second, I submitted a support case with Rivian about this a month ago, also sent it to my guide, and DMed the software engineer on the reddit AMA from last month (no reply). While support has called me back a few times (only after calling them) they haven't acknowledge the issue and having provided a fix. They keep referring to it as an issue with "my truck" and they are still investigating it but I'm pretty sure it's MUCH bigger then that.
Third, I've been sitting on this hoping it would have been fixed in the latest software update but after my testing today it wasn't.
Finally, I'm a little apprehensive about posting this at all as it could leave people vulnerable (myself included), but at the same time if the issue is as big as I think it is, Rivian needs to make it priority one to fix, and the more people report it the faster that will happen.
Here is video of the issue, I'm marking it as a spoiler so hopefully it won't show up on google searches etc.
Some thoughts:
The biggest issue other then the alarm not going off is the screens turning on. This gives you full access to EVERY lockable storage area in the truck. So in theory, with one smashed window, ALL your stuff is gone.
It should also be noted that pushing the panic button on the FOB flashes the lights on the truck and nothing else. It doesn't honk at all, there are no gear guard "alarm" videos, nothing.
It should also be noted that pushing the panic button on the FOB flashes the lights on the truck and nothing else. It doesn't honk at all, there are no gear guard "alarm" videos, nothing.
Watch the video, test it on your own truck, and if you have the same issue, please report it Rivian support so we can get it fixed for everyone.
Sponsored
Last edited: