Midnight2024
Member
- First Name
- Dave
- Joined
- Feb 21, 2024
- Threads
- 2
- Messages
- 9
- Reaction score
- 13
- Location
- Long Island NY
- Vehicles
- R1S
- Occupation
- Medicine
I truly love my 2024 R1S. Yes, I would buy another one without hesitation. Unfortunately, administration hires people with little or no experience or knowledge of the Rivian. They are poorly trained and whenever you call with an issue/question you hear pages turning in the background. My Rivian Guide was a joke, she was unreachable and obviously there only to collect a paycheck. The truck is nonetheless FANTASTIC and flawless!I'm aware those with issues are more vocal on forums than those without.
My family wants a third-row vehicle and we love the concept of an EV. While we can afford to budget around $60k, we can't afford mistakes with big purchases and a lot of the common gripes on this forum do make us nervous.
But the styling, interior comfort, and off-road capabilities keep us coming back to the R1S. If we eventually decided to move forward, it'd be for a used 2022-2023 R1S, hopefully quad-motor.
The biggest issues as I understand them are:
1. Vampire drain/sudden death due to 12v battery that is too small (yes, I see trickle charge solutions, but having to do this for a supposed 'luxury SUV' feels absurd). This seems catastrophic if the 12v suddenly fails while on a camping trip, or stopped for a rest on a road trip in remote area, etc, though it appears the issue affects R1T more than R1S? (true/false?). And that a dead EV shuts down the vehicle entirely (cant access interior, battery compartment, etc).
2. A service network that is less extensive than other major car manufacturers (less of an issue for us as we live in SoCal which has numerous service centers within ~25mi radius). But - you never know where life will take you and perhaps eventually we're in an underserved area.
3. Early model years that hadn't quite ironed out kinks regarding suspension, drivetrain, even simple fit/finish compared to newer 2024-25 models (which are too expensive for us).
And categorically, its always nerve-wracking to be shopping for relatively young new cars from a startup manufacturer. It's hard not to wonder "whats wrong" with a particular car when people are looking to get out of it after just a couple years. Are we overthinking this, or is the due diligence warranted here?
Perhaps the simplest way to assess these concerns is asking owners:
If you could go back in time... Would you buy your Rivian again?
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