DaveInCA
Active Member
- First Name
- Dave
- Joined
- Sep 23, 2024
- Threads
- 0
- Messages
- 25
- Reaction score
- 12
- Location
- Burlingame, CA
- Vehicles
- 2025 Rivian R1S with 4 Car Seats, Off-Road Package
Sorry for your problems. We had a similar problem when we took delivery of our R1S. Good weather at delivery, but A/C & Heat not working when we needed them. Service center had the vehicle for 2-3 weeks and finally returned it saying that the problem was that the heat pump was under-charged with refrigerant. However, after we got the vehicle back, the heat pump was super noisy and the A/C & heat still did not work very well. We were very angry. The vehicle headed back for a second service visit. This one went much better with a Rivian service agent watching over the process for us. When we finally got the vehicle back after the second service visit, it worked great. They said that the Heat Pump had been overcharged!! Rivian gave us a gen 1 R1T quad as a loaner the second time instead of a rental, which made the experience less painful.
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