seajayseven
Well-Known Member
- Thread starter
- #1
My updates been stuck at 76% for three hours.
time for a hard reset?
time for a hard reset?
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Not me, I'd definitely do a hard reset, and if it wasn't responding to that, disconnect the 12V batteries. What's service going to do anyway? Remote in and fix the problem? Fat chance.I'd call 855-RIVIAN5 for guidance. I wouldn't want to risk bricking the truck.
Haven't others posted problems from disconnecting the 12V batteries? I would be wary of doing that without guidance from Rivian.Not me, I'd definitely do a hard reset, and if it wasn't responding to that, disconnect the 12V batteries. What's service going to do anyway? Remote in and fix the problem? Fat chance.
I've heard that but I'd like to know what happens and it's not my truck so......maybe I should have put a sarcasm tag on my response.Haven't others posted problems from disconnecting the 12V batteries? I would be wary of doing that without guidance from Rivian.
Any luck?Called and they are going to try and restart it OTA.
I had the same issue, went to update last Wednesday and got stuck at 76%. it's at the Service center now, awaiting a new TC module from Normal. They came and picked it up and gave me a rental. Currently awaiting ETA on the part, I hope to have the truck back by Wednesday.Sorry to hear that. Did they give you a loaner or anything?
They didn't even tell me what part needs fixed or replaced just that it has to go in. Fortunately for me I live right next to the service center/factory so it's not a long trip but just bummed I'm gonna be driving it in this degraded state until they can fix it.
Be interesting to see if more people have this issue pop up when they try to do a software update.
Interesting sorry to hear that- best of luck and hope you get it back soon. I'll be sure to post an update if anything changes for me. Somewhat comforting I'm not the only one that had the issue I guess...I had the same issue, went to update last Wednesday and got stuck at 76%. it's at the Service center now, awaiting a new TC module from Normal. They came and picked it up and gave me a rental. Currently awaiting ETA on the part, I hope to have the truck back by Wednesday.
I took delivery a few days prior to you guys, VIN is in the upper 11k