WImini
Member
- Thread starter
- #1
Four days short of 3 years and I got my R1S today, less than 2 hours after delivery, and my first Highway test and I have a significant steering wheel shimmy/wobble at Highway speeds. Less than 12 miles driven and a call to Rivian service and they want me to drive 2.5 hours to the service center to address the problem. Worse yet this is my 7-day return period and the service appointment is 2 weeks from now.
I can't believe I'm thinking about returning with 48 miles on the truck. This is not the experience I expected. Rivian wants me to drive a new truck with 46 miles on it 250 miles round trip and a full day of my time for my best guess an alignment or wheel balance. Im not sure I can take the chance with this car company.
Does anyone have thoughts about the shimmy in the wheel and whether or not Rivian Service can keep owners happy that don't live near the service center?
Did anyone return a car to Rivian and How did it go?
I can't believe I'm thinking about returning with 48 miles on the truck. This is not the experience I expected. Rivian wants me to drive a new truck with 46 miles on it 250 miles round trip and a full day of my time for my best guess an alignment or wheel balance. Im not sure I can take the chance with this car company.
Does anyone have thoughts about the shimmy in the wheel and whether or not Rivian Service can keep owners happy that don't live near the service center?
Did anyone return a car to Rivian and How did it go?
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