New EA Chargers Are Failing in the Cold - Fixed!!?

[MoreTrout]

Brutal. About the most negative I have ever heard the always optimistic Kyle get.

Sponsored

 

[SoCal Rob]

I fully expect to see hot weather issues when out in the desert during the summer at 115F /46c and up, but I never imagined that COLD weather would create problems since heat dissipation is usually the limiting factor. Right?

 

[Sgt Beavis]

So EA continues it's perfect record of simply sucking.

 

[Andystroh]

I tried the EA that he visits second this afternoon, 3 new units still not working, about -3F. Didn't try the older model since I didn't actually need a charge.

Called EA just to let them know and they were not all that interested, they just wanted me to try the reset process for the individual station; I was just trying to let them know that 3/4 of the plugs were down.

Ugh. I was excited about these new units coming to some of the Colorado locations.

 

[emoore]

So EA continues it's perfect record of simply sucking.

At least they are consistent!

 

[NY_Rob]

So EA continues it's perfect record of simply sucking.

Oh boy.. them's fighting words.. expect the EA Defenders to show up any second now...

 

[NY_Rob]

Can't make this stuff up... they just can't get their heads out of their a$$es over at EA!

 

[jjswan33]

Oh boy.. them's fighting words.. expect the EA Defenders to show up any second now...

See you are trying to create conflict... seems to be your MO... not going to bite.

Shame the chargers are not working in the cold, it's new equipment so I'll judge them based on what they do next.

 

[Sgt Beavis]

Oh boy.. them's fighting words.. expect the EA Defenders to show up any second now...

EA has defenders? Seriously?

 

[jjswan33]

EA has defenders? Seriously?

According to @NY_Rob who hasn't had an issue with EA and shares that experience is a defender. In a way that is true I guess but I am just going to call you all ungrateful haters. Don't like EA then don't use it.

And yep I have been very happy with EA. Of course not going to defend their new hardware not working in cold weather

 

[camaroz1985]

This is good to know even if it is bad news. Our trip on Saturday has one station with old chargers (Signet V2) and one with new chargers. I was debating on which to stop at. Old chargers are earlier in the trip so we wouldn't be as low in SoC to get better speeds and wouldn't have as much range at our destination, but if the new ones aren't working we won't make it to our destination. Temps are supposed to be hovering around 0.

Definitely confirms what I was thinking about, starting the trip with 100% charge vs the 85% we normally do is the way to go.

 

[NY_Rob]

I hope EA charges the repairs back to BTC Power (charger manufacturer according to Kyle).. No one tested these very expensive new units in the cold?

Funny, as Kyle failed to charge at the second EA site which was miles away from the first site... a Model 3 that just successfully charged at the nearby Tesla SC just rolled by.

 

[JoulesVerne]

See you are trying to create conflict... seems to be your MO... not going to bite.

Dude the only way you could be biting harder is if your screen name was Jaws.

 

[MIG]

We took our 39-hour old R1S to the mall this morning while my wife shopped for a few last-minute gifts. I dropped her off and pulled up to the EA charging station to see if I could top off the battery for our drive up to Wisconsin. The chargers are only a few months old. 1 of 6 appeared to be out of commission, the first one I tried started at a trickle and remained there. The next one I tried ramped up to about 100kW but dropped on and off. Underwhelming. It's currently on a trickle in the garage during OTA update. Soonest we could get an electrician to come for the charger install is midweek next week.

 

[NMflyfish]

Anyone know if the RAN hardware is more robust to deliver good charging at the high and low temperature extremes?

Sponsored