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md11phlyer

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Great to hear and congrats!!
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aw113sgte

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I really want to know how they were able to do this? I see you can buy the cable but what about the software?
 

jollyroger

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What a crazy odyssey! I was worried that even if you got this fixed, what would you do with the next issue. But looks like you got a service partner going forward!

Crazy that you got your truck before I did :p
 

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This is so great, I followed the other thread and am very happy for you. You have a lot of rooting fans. Cheers
 

AA_Rivian_Socal

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pictures please...
 

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Mark_AZR1T

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I thank god for answering my prayers and thank you all for your support,

I’m grateful for what has happened today.

Rivian have tried to help via OTA but with many failed attempts they couldn’t push the update unfortunately and that was my last hope to solve the problem that was mentioned in my previous thread

( a leap of faith that ends up with regret).

No regrets at last!!


Thanks to @EVS_UAE look them up in instagram (not a paid ad this is pure customer satisfaction experience), these guys made an effort to visit me in Kuwait with the owner of the company himself Mr Saed al Jnaiby and some how reprogrammed the vehicle using software and were able to reset the vehicle plus they used some tricks of their own to wake up the HV battery and they did.

They knew how desperate i was and they also knew how much will it cost me to ship it back to the US and they haven’t took advantage of my situation at all.

Their price was beyond reasonable and it took them around 5 hours to get the truck up and running.

I would like to extend my gratitude to everyone here that tried to help me by commenting in the thread or via msgs and to everyone that showed me that i wasn’t making a wise decision bringing the truck to the other end of the world and asking for support.

The hero of the situation was my dear Brother Fawaz Boodai and my dear cousin Mishary al Khaled whom have directed me to try out @EVS_UAE and it was well worth the shot.

I would definitely recommend “EVS_UAE” to be a Certified Rivian Service in the Middle East since they are already working on a couple of R1T’s and getting them fixed without breaking a sweat.


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The truck is super fun to drive i simply cant wait till morning to get it on the road again.

Warm regards,

Mohammed Boodai

Cheers to you all!!
Great news and what a story Mohd!
 

Jafresh

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Pictures or it’s still broken! We were all pulling for you!
(Even tho you had balls of steel for bringing a Rivian to Kuwait)
 

windblowlc

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That was a gigantic leap of faith, never losing hope. Enjoy your RIVIAN!
 

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johstacy

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Enjoy your Rivian... persistence leads to perseverance!
 

AYAYRON

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I was just in Dubai last week and was wondering if I'd come across anyone crazy enough to export a Rivian over there, I didn't see any but there ya go!
 

Brookliner

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You have to keep us posted. This is the coolest story. I’m geeking out over the idea that they wrote special software for truck!
 

Bongorivian

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What a rollercoaster! Congratulations and enjoy your rt. Should be fun on the sand.
 

DaveA

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Still Ku-waiting on pics!
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