Max Packers: Did you get a delivery estimate yet? (Are there even any Max Packers left? :D)

[krb1183]

I'm a max pack quad motor holder since December 2019. Last year my delivery window was pushed to sometime in 2024. January I was told that they were eliminating the quad motor for my configuration and transferring it to dual motor enhanced and a delivery estimate would be released. Yesterday my delivery estimate was updated to March-April 2023. My assumption is it has to be wrong. No specs on those ranges etc, and my configuration still shows max pack quad motor with no option to change to dual motor. So I'm still confused. I'll just keep waiting for more info I guess.

Sponsored

 

[zipzag]

Many indications that their information management on the customers side still sucks. Who would have thought that learning business and manufacturing at a university would not have prepared one to run a multi-billion dollar business?

 

[Ironcitijc]

I'm an R1T max pack pre-order from May 2021 and my delivery status is still "processing estimate". Honestly based on the last email from Rivian I didn't expect my configuration to be changed until mid-Feb. from Quad to Dual motor and it was never clear (as is usually the case) whether my delivery estimate would update in Feb. or if it would be updated during the next "scheduled" update in April.

 

[aAlpine]

Early 2019 quad max pack holder here (in Canada).

• No email
• My account still says "Processing estimate"
• Still shows a quad max pack configuration (I expected to be forced to a dual max)
• Now showing CAD pricing of some sort
• My $1000 USD deposit seems to have evaporated and just says $0 CAD deposit (dat inflation)

I'm assuming Rivian still has some manual work left to do to my account.

 

[MountainBikeDude]

Early 2019 quad max pack holder here (in Canada).

• No email
• My account still says "Processing estimate"
• Still shows a quad max pack configuration (I expected to be forced to a dual max)
• Now showing CAD pricing of some sort
• My $1000 USD deposit seems to have evaporated and just says $0 CAD deposit (dat inflation)

I'm assuming Rivian still has some manual work left to do to my account.

Where are you located?

 

[Monkey]

Like most everyone else mine has been "Processing Estimate" since the updates yesterday. I have been in contact with a guide since mid-November since they have twice now tried to match me with a large pack R1T that matches my config.

We're seriously contemplating a switch to R1S to replace our model Y since we now have an F-150 Lightning. Just waiting for the official max pack dual-motor changes in our account before we make the final decision...

 

[ThatOneGuy]

I'm a max pack quad motor holder since December 2019. Last year my delivery window was pushed to sometime in 2024. January I was told that they were eliminating the quad motor for my configuration and transferring it to dual motor enhanced and a delivery estimate would be released. Yesterday my delivery estimate was updated to March-April 2023. My assumption is it has to be wrong. No specs on those ranges etc, and my configuration still shows max pack quad motor with no option to change to dual motor. So I'm still confused. I'll just keep waiting for more info I guess.

You should reach out to customer support and ask if they can give you more information on the EPA range, etc. before you take delivery. Because of your unique situation, they might be more inclined to give something other than canned responses and we might be able to gauge what the timeline is based on that response.

 

[aAlpine]

Where are you located?

It's in my profile: Victoria, BC. Maybe we'll meet one day!

 

[elfordon]

I'm a max pack quad motor holder since December 2019. Last year my delivery window was pushed to sometime in 2024. January I was told that they were eliminating the quad motor for my configuration and transferring it to dual motor enhanced and a delivery estimate would be released. Yesterday my delivery estimate was updated to March-April 2023. My assumption is it has to be wrong. No specs on those ranges etc, and my configuration still shows max pack quad motor with no option to change to dual motor. So I'm still confused. I'll just keep waiting for more info I guess.

My estimate from last year was 1H2023. Then I went crazy and switched to an R1S in November 2022 only to switch back to Max Pack a few weeks later. Haven't had an estimate since then.

 

[aAlpine]

You should reach out to customer support and ask if they can give you more information on the EPA range, etc. before you take delivery. Because of your unique situation, they might be more inclined to give something other than canned responses and we might be able to gauge what the timeline is based on that response.

Based on my previous interactions, I'm very skeptical. Also there's this

...maybe I'll bug them about my account next week.

 

[elfordon]

I’m a few miles from a service center and got a March-April ‘23 estimate. I never switched my Max Quad to Dual. Nice of them to hurry but I find it very sketchy that they’re estimating delivery 30 days from now yet haven’t released any specific technical info on the Dual Max battery or the EPA rating. I’m planning on switching to Large Quad. I don’t want to beta test Dual for them. Either way, I won’t take delivery until they get the tonneau sorted out. I hope they do so by this summer.

Maybe it's a glitch in the Matrix?

 

[MountainBikeDude]

It's in my profile: Victoria, BC. Maybe we'll meet one day!

I was on the mobile version when I asked so it wasn't visible. And that sucks.

My preorder was June 6th 2019, but then in February 2021? they had to do some witchcraft to move my order from the US to Canada. When they did that, they had to cancel my original preorder, refund me the money, then reinstate the preorder. As a sort of thankyou, I was told I wouldn't have to redo a deposit. I've had to dig the email up a couple times with CS as it shows a preorder now of feburary 2021 which has complicated my account my than once.

Perhaps a similar situation is complicating yours?

 

[MountainBikeDude]

Based on my previous interactions, I'm very skeptical. Also there's this

...maybe I'll bug them about my account next week.

I was 24 in line this morning, and gave up and am waiting to hear from my newly assigned guide to plan my next steps.

 

[alterbridge86]

I've still got "Processing Estimate", though admittedly I'm in a bit of weird situation.

I was a quad+max holder until the October delivery update. At that time I got the same 2024 window that all us max packer's got, and the email explaining that quad+max was being delayed until 2024 and dual+max would be coming earlier in mid-2023.

Personally I don't need a quad motor setup, so I reconfigured to dual+max that same day (I could because I preordered in March, post-hike, pre-configurator removal for new reservations). Then, January 11 I got the email all quad+max people got indicating that the configurator would be getting updated in Feb, and our orders would be automatically converted to Enhanced dual+max and then we'd get our delivery windows in February. Odd I thought, since I already reconfigured to a dual, but guess I'm still flagged in the system as a quad+max somehow.

Now the January updates are live and I'm in limbo with "processing estimate". Can't explain why some quad+max folks got estimates and some didn't, but the email from Jan 11 did say we'd be getting refreshed delivery windows in "late February" after the configurator and orders are updated, so here's hoping?

Did any of the quad+max folks that got a delivery window get an email as well yesterday? Did it say anything useful or just "hey your window moved up"?

 

[InsatiableAmos]

It's in my profile: Victoria, BC. Maybe we'll meet one day!

Hello, fellow Victorian

Would love to check out your truck if you get it before me, or vice-versa...

Sponsored