Looking for alignment shops that service Rivian's in Raleigh or Wake Forest NC

[Ecupip]

I need an alignment and I am having trouble locating any places in the Raleigh/Wake Forest, NC area that can provide this service. Many shops either do not offer the procedure or lack the necessary equipment to adjust the cameras and sensors afterward.

If anyone has successfully found a place for an alignment in the area, I would greatly appreciate any recommendations. I recently had new tires installed and, unfortunately, cannot drive the Rivian until I can find a place. I don't want the new tires to prematurely wear.

I know Rivian has opened a service center nearby. They have provided me with a mobile appointment and mentioned they would contact me if they can arrange a visit to the service center. That was a couple of weeks ago, and there is no telling how long it may take to get in there for something any shop should be able to do.

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[2 Out of the Box]

Following.

Cameras need adjustment after an alignment?

 

[Gurule92]

I think anywhere that has expressalign stuff can do it. I don't believe the cams need adjusted at all. I could be wrong though

 

[Golfer04]

Not sure why cameras would need adjusted after a wheel alignment. Most tire shops recommend an alignment if you get new tires. If you have a Plaza Tire store near you they might do it. In Peoria they will. Have the same Hunter brand machine Rivian uses in Normal.

 

[NathanM]

You should get in touch with @swflor, he's in Raleigh and has all the equipment necessary. I've used him to install rock rails on my R1T and he's helped a lot of other Rivian owners on the forum here.

 

[DD4ST]

I’m in Florida but I found local shops that say they align Rivians actually can’t do the full job. Specifically, the camber, if I recall correctly. Also, they don’t have the software to do any calibration. The two may be related. If I do an alignment I’ll probably bit the bullet and have Rivian do it.

 

[Ecupip]

Following.

Cameras need adjustment after an alignment?

That was a surprise to me, too. The shop said if the alignment was too far out of spec, targets (which they didn't have) are needed to properly adjust all the safety systems.

 

[Ecupip]

I learned today that Black's Tire and Auto in Raleigh has Hunter alignment racks with the programming to work on Rivian's. They have not performed an alignment on a Rivian yet, and they advised that if the vehicle is significantly out of alignment, the dealer needs to reprogram the steering wheel angle sensor after the alignment.

I'm waiting to hear from Rivan service before I try Black's. I have a mobile service appointment next Friday to address a few items. An alignment is one of those confirmed on the ticket. Who knows, maybe Rivian has a mobile alignment machine now.

 

[Ecupip]

Rivian service says Tirerack, Discount Tire, or Dunns (All of which are owned by Discount Tire) can perform an alignment. That said, I'm going to give Black's a go. If any warnings pop-up mobile service can deal with it next week.

 

[csharp]

Can confirm that Discount can do it. The one in Cary did my T.

 

[2 Out of the Box]

Can confirm that Discount can do it. The one in Cary did my T.

Good to know. Thanks for sharing.

Which location? 55 or St Charles Place?

 

[csharp]

Good to know. Thanks for sharing.

Which location? 55 or St Charles Place?

Ah, sorry. St. Charles Place.

 

[captainjp]

Don’t see the correlation between alignment and sensor/camera calibration

 

[Ecupip]

Can confirm that Discount can do it. The one in Cary did my T.

Thank you for sharing this! The person who answered the phone yesterday told me their equipment wasn't programmed for Rivian's yet.

 

[Ecupip]

Take Discount Tire in Cary off the list. I called just now and they aren't doing alignments on Rivian's. They are waiting for some software update to their rack. No ETA on when it will be done either.

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