Letter from RJ coming at noon...

[E.S.]

Uff. I'm not fan of depending on the dealerships to install those chips. Dealers already artificially inflate the crap out of cars. This will be an additional excuse -

"Chips professionally installed by dealer: +$7K - $10K". ?

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[CommodoreAmiga]

Uff. I'm not fan of depending on the dealerships to install those chips. Dealers already artificially inflate the crap out of cars. This will be an additional excuse -

"Chips professionally installed by dealer: +$7K - $10K". ?

Cost aside, I don't trust the dealer not to screw it up. There's going to be a LOT of dash rattles.

 

[hed]

I think we all want a 'good faith' time frame, even if it spans months, from Rivian, of when we might expect our respective vehicles (particularly speaking about LE reservation holders).

Many posters on this forum have said they could understand the delays but did not appreciate the lack of communication or the feeling of being strung along. And while RJ's letter is a step in the right direction, it feels a little like the babysitter telling you the house burned down as you pull up to the driveway...(i.e. pretty obvious to anyone paying attention).

When I think about Rivian I'm reminded of that old saying "the road to hell is paved with good intentions. "

At this point we do not need platitudes, we need to see some better communication, with some details and soon.

 

[azbill]

I am done, did not have an LE reserved, but with all the delays I will definitely be cancelling. Leaving on a trip today, with my new Mach E, will ask for my refund next week for sure.

Once I pushed the Confirm Cancellation button they told me they will credit my old credit card, which my bank has since changed the number on, due to a security breach long ago. Cannot wait to see how long that takes to straighten out.

 

[SeaGeo]

Once I pushed the Confirm Cancellation button they told me they will credit my old credit card, which my bank has since changed the number on, due to a security breach long ago. Cannot wait to see how long that takes to straighten out.

I am pretty sure I had a similar issue years ago and it was handled automatically. Ymmv though. ?‍

 

[_evtrk]

very aware and also aware that there are multiple ways to interpret "locations with service center nearby will be first". Could mean anything from planned to real estate secured to improvements in progress to built, staffed and open for business. not saying you are wrong just highlighting that it's an extrapolation and not a definitive statement from Rivian that service centers must be complete and staffed before deliveries can start. And if that does indeed turn out to be the case, most of us can expect a significantly longer wait than we may currently be expecting. But I suspect there will be some Rivians in driveways ahead of service center completion in some markets with mobile service filling the gap - they just don't want there to be too big of a gap.

Unfortunately now we have a pretty definitive statement from rivian

 

[SANZC02]

Unfortunately now we have a pretty definitive statement from rivian

That information has been on their web site for months, this is nothing new.

 

[electruck]

Unfortunately now we have a pretty definitive statement from rivian

Not really. That statement makes no mention of service center proximity to the delivery zip code. Nor does it state that this will happen from day 1, just at some point in time. The service center in Normal (for example) could be used to prep vehicles for delivery around the country until local/regional centers are completed. I am not saying this will be the case, only that we don't have a definitive statement.

 

[electruck]

That information has been on their web site for months, this is nothing new.

His point wasn't about mobile service. He's arguing that local service centers are required to be operational before deliveries can begin in an area.

 

[DucRider]

His point wasn't about mobile service. He's arguing that local service centers are required to be operational before deliveries can begin in an area.

It doesn't say that at all.
It just says that final delivery preparations (including accessory install) will be done at a service center and not the factory. I don't see any mention of any delivery criteria (like Polestar's 150 mile radius)

This is typical for all vehicles and should come as no surprise to anyone. It would be troubling if they planned on doing all delivery prep at the factory before shipping them by rail/truck to locations across the US. The bulk of the transport will be with protective wrap, some fuses pulled, over inflated tires, etc.
Sample from a honda PDI:

 

[electruck]

It doesn't say that at all.

My point exactly (even though metalic5 seems to think otherwise).

 

[azbill]

Once I pushed the Confirm Cancellation button they told me they will credit my old credit card, which my bank has since changed the number on, due to a security breach long ago. Cannot wait to see how long that takes to straighten out.

FYI, I did get my refund. It was the only time I ever had Rivian underpromise and overdeliver. They told me it would take 5-10 days, but I go my refund in just one day.

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