SANZC02
Well-Known Member
- First Name
- Bob
- Joined
- Feb 11, 2021
- Threads
- 30
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- 5,329
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- 8,984
- Location
- California
- Vehicles
- Tesla Model S, LE - R1S
- Occupation
- Retired
Nothing really is forever, I recall a few decades ago when Net Zero had a claim that they would provide free internet forever. According to Auto Trader the average time someone keeps a car is 6 years so for the most part, this model will probably hold true for the majority of the early adopters of Rivian vehicles. They are saying preorder holders so it is a limited customer base in scope.Rivian says " Every Rivian preorder holder will be paired with a dedicated Rivian Guide who will serve as your single point of contact from the moment your vehicle enters our production queue, for as long as you own your Rivian."
When I bought my Volt the first month that GM made them I was assigned customer support person. That person changed constantly over the few years that the support was offered. Then the personalized support disappeared. And then they stopped making Volts.
I have a feeling that Rivian's single point contact may not be available in another decade. They may be over-promising a bit.
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