If you’re having issues with any charging network…

boardthatpowder

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First Name
Dean
Joined
Sep 10, 2021
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Location
CO
First Name
Dean
Vehicles
Rivian R1T, Audi Q5
Make sure you log a service ticket with Rivian, and note the date / time it occurred, charger location, network, and charger id, and the temperature, and details of any error messages from both the truck and the charger.

I had logged a ticket for a recent issue with an (ABB) EA charger. They pulled the logs from my truck to try and figure out why it wasn’t working. They are after as many logs from failing charging sessions as possible.

 

 
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