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HELP- lost front motors R1S quad 2023- turtle mode:: driveable to service center?

corb00

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First home service appointment more than a month out
nearby service center is the same wait: one month+ out
Brooklyn service center booked for next week
can I brave to drive 30 miles with this problem - in this conditions?
vehicle accelerates to 40mph on its own, no accelerator pressed and no drive assist engaged- scary
Rivian R1T R1S HELP- lost front motors R1S quad 2023- turtle mode:: driveable to service center? IMG_4917
Rivian R1T R1S HELP- lost front motors R1S quad 2023- turtle mode:: driveable to service center? IMG_4916
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freshpow

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I wouldn’t drive it. Call Rivian service and they’ll be able to give you better advice and get you a much sooner appointment.
 

Egen

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First home service appointment more than a month out
nearby service center is the same wait: one month+ out
Brooklyn service center booked for next week
can I brave to drive 30 miles with this problem - in this conditions?
vehicle accelerates to 40mph on its own, no accelerator pressed and no drive assist engaged- scary
IMG_4917.jpeg
IMG_4916.jpeg
If it’s an issue that would be covered under warranty, then call Rivian roadside assistance and tell them you have turtle mode. They will arrange for a tow to the nearest service center. If the issue is covered under warranty, then you won’t have to pay for towing.
 
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corb00

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ok yes we are getting it towed to nearest- thanks for the assurance
 

Dark-Fx

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Electrified Outdoors

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That doesn’t sound safe to drive. Needs a tow to the SC.

Would you come back and let us know how it turns out?
 
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corb00

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yep will keep you posted- it was towed to the SC
 

Electrified Outdoors

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yes will keep you posted- its been towed to the SC this morning
Good deal I’m sure Rivian will get it sorted for you…hopefully quickly.
 

MountainBikeDude

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I'm guessing front inverter failure.
 

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corb00

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update: got it back today, fixed! - great service from Blauvelt SC


Vehicle in turtle mode: Upon inspection, found the passenger front axle was not seated correctly
Examined both the half shaft and the drive unit for any damage and found no cause for concern

Drained and replaced drive unit fluid Refit the half shaft

and test drove vehicle twice at highway speeds for 30 minutes each time,
confirmed normal operation of the vehicle Found no further cause for concern at this time
 

schlosrat

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Glad to hear it worked out! Probably a good thing you had them tow it and didn't drive it like that.
 

Electrified Outdoors

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update: got it back today, fixed! - great service from Blauvelt SC


Vehicle in turtle mode: Upon inspection, found the passenger front axle was not seated correctly
Examined both the half shaft and the drive unit for any damage and found no cause for concern

Drained and replaced drive unit fluid Refit the half shaft

and test drove vehicle twice at highway speeds for 30 minutes each time,
confirmed normal operation of the vehicle Found no further cause for concern at this time
Excellent news! Glad Rivian got it resolved quickly for you. Having it towed was a good move IMO.
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