Harsh ride issue fix: exercise (calibrate) suspension -- raise to Off-Road Mode + lower to Performance Mode

[riivian]

I know the R1S has a completely new suspension set up from the ground up based upon what the service center told me, but I have not driven one yet to compare that 2nd gen vs 1st gen

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[Climb]

Now another week in or so and smooth sailing in both R1S and R1T after the recalibration using the high/low settings. That soft glide is welcomed back!

How long to you have to drive in highest at the 20mph first before switching to the lowest?

 

[Move]

How long to you have to drive in highest at the 20mph first before switching to the lowest?

Just did this for about a minute in each setting and it really does make a difference in ride comfort! Now we will just need to see how often this needs to be done.

 

[riivian]

How long to you have to drive in highest at the 20mph first before switching to the lowest?

I just drove that way for a minute, and I don’t believe time is a factor. What matters is that the suspension change allows the vehicle to reach its highest and lowest positions, thereby extending its maximum range in both directions. Should we call this the suspension "soft reset"?

 

[Climb]

I just drove that way for a minute, and I don’t believe time is a factor. What matters is that the suspension change allows the vehicle to reach its highest and lowest positions, thereby extending its maximum range in both directions. Should we call this the suspension "soft reset"?

After a quick test this seems to improve things somewhat for me too — should be able to test more soon. There still seems to be some harshness left. Service told me that a(t least one) damper needs to be replaced on my R1T — maybe that's the remainder of the harshness...

 

[ivinio21]

What you are describing has been done for years in custom tuned suspension. There are separate valving for high speed. We just need king or some other suspension expert to create retrofit parts and this will likely be resolved.

I’m sure that, in time, Rivian will tune the suspension to make it comfortable to ride on any terrain, including driving on roads with asphalt cracks and potholes.

Another observation about the suspension Rivian has on the R1S model is that it makes a clunky metal sound when driving over road imperfections. This noise is not coming from the upper or lower control arms or any bad bushings; rather, it is the Air Strut itself that is making that awful sound. Perhaps the Air Struts are the core issue behind the rough-feeling ride that many owners experience.

 

[boney]

I got Gen2 performance dual motor, a little over a week back. I am coming from a Lexus SUV.

The ride quality is choppy and harsh (read hard). The suspension seems non-forgiving, especially on highways where even minor road imperfections and bumps are transmitted through the cabin.

I want Rivian to succeed and they must address this issue in order to remain competitive.

 

[hroussel]

The procedure didn't work for me. Not sure if it's because I don't have a 'lowest' setting (I have a dual motor only).

I'm hoping the 20in wheels (my winter setup) will improve ride quality. Otherwise I'll be shopping next spring for a replacement. The harsh ride is unacceptable for a vehicle of this price.

 

[Climb]

I’m sure that, in time, Rivian will tune the suspension to make it comfortable to ride on any terrain, including driving on roads with asphalt cracks and potholes.

The 2024.19 Suspension Tuning update did exactly that for me, 2022 R1T. Very comfortable ride on any terrain.

Only recently did the ride become harsh and lose essentially any difference between firm and soft.

 

[riivian]

The 2024.19 Suspension Tuning update did exactly that for me, 2022 R1T. Very comfortable ride on any terrain.

Only recently did the ride become harsh and lose essentially any difference between firm and soft.

Yes, that update version made it soft for me and then somewhere along the last few updates it got stiff and harsh. This is why I did the raise and lower exercise and a couple weeks in, smooth sailing still.

 

[HaveBlue]

I got Gen2 performance dual motor, a little over a week back. I am coming from a Lexus SUV.

The ride quality is choppy and harsh (read hard). The suspension seems non-forgiving, especially on highways where even minor road imperfections and bumps are transmitted through the cabin.

I want Rivian to succeed and they must address this issue in order to remain competitive.

The high pressure efficient tires don't help but a Lexus drives like a cushy couch. This is not going to drive like that or intended to I think. Take a drive in a Macan or Cayenne and you'll see what stiff and harsh really is.

 

[CANCERDOC]

The 2024.19 Suspension Tuning update did exactly that for me, 2022 R1T. Very comfortable ride on any terrain.

Only recently did the ride become harsh and lose essentially any difference between firm and soft.

I would second this. I do notice that the ride quality has deteriorated over the past few months. With 2024.19 it was great. Now passengers complain the ride is too bumpy.

 

[ivinio21]

The 2024.19 Suspension Tuning update did exactly that for me, 2022 R1T. Very comfortable ride on any terrain.

Only recently did the ride become harsh and lose essentially any difference between firm and soft.

I wonder how complicated it is for Rivian to separate ride softness for those who ride on 22" wheels versus those on 20" wheels.

An option in the vehicle settings to choose a "Soft +" option for those on 22"s who wish to have a softer ride would be fantastic.

This is my only wish, and I hope that Santa will have the update under my Christmas tree!

 

[Jonger1150]

Take a picture of your damper part # on your Gen2. I'm curious what the part number is.

 

[kyledmb]

I can no longer differentiate between soft and firm rides anymore. It's all jarring and harsh. I've also noticed that this "stretch and flex" of the ride heights is no longer helping like it used to. I feel like my dampers are shot to hell.

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