UnsungZero_OldTimeAdMan
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Dropped my T off this AM for its first-ever service, to correct door alignment issues since day 1, the all too common dash rumble/rattle and 7,500 mile maintenance (which includes rotation). They said they might not be able to address the dash since it's only noticeable on rough roads and hot days. They also said it would take a day or so to complete all work... based on tales shared, I'm skeptical but we'll see!
Things they added to the work order and consistent with tales shared by other owners:
Other notables:
Things they added to the work order and consistent with tales shared by other owners:
- 12V replacement (June '23 build according to placard, last day of May according to Rivian Roamer dashboard)
- Replacement of 3 seals on the mobile charger
- Inspection of front hub bolts
Other notables:
- Very nice and clean SC. Three service advisors working the lounge/reception. And, like other SCs, some Gear Shop items are available for purchase on-site. Hoodies, water bottles, etc..
- There is a coffee machine and a small fridge (didn't look what's in it, probably bottled water).
- Lots of new cars out back, inventory and/or awaiting delivery.
- Overheard one staff member tell a customer, being a new SC, they don't have many loaners allocated to them. When they do have them, they are quickly spoken for. They hooked me up with an enterprise rental a few blocks down the street (Foothill branch). Enterprise came to pick me and another owner up. But, if walking, it's only about 10 minutes. If you get a rental, you do not need to return vehicle back to Enterprise (optional). You can leave it at the SC. You also don't need to refuel to same level; Rivian will cover that.
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