Announcing our new "CLUBS" section where you can join or create a Rivian club or group! You can use this new feature to conveniently plan and discuss local events, gatherings or other club/group related topics.
So we encourage you to join (or start) special-interest and regional-based Rivian clubs at: https://www.rivianforums.com/forum/group-categories/clubs-groups.1/
So weird that it shows up as a keycard. My current one shows N/A as the ID.Mine shows up on my app now. Haven't gotten it yet, but the truck is at service anyway.
I just checked my app too. I also have the key added. Does this mean the wristband is activated? If so, lets hope it doesn't get lost in the mail like my all weather floormats.Mine shows up on my app now. Haven't gotten it yet, but the truck is at service anyway.
What are they repairing? We are basically in the same boat. I’m suppose to get my wristband on Tuesday it says. But I have to take my truck into service on Monday. They are working on the suspension again.
Replacing driver's side damper and supporting hardware. Was getting popping noises from that side when turning and going over harsh thresholds. Not the part I was expecting but I'm confident they'll eventually fix my truck if it wasn't the right thing.
My guide said they will be posted in the Gear Shop later this fall. We shouldn't take anything as a firm commitment, but it does appear to be in the works.
I talked to my guide yesterday and he is contacting the department to get an update who handles the bands. Apparently, the department responsible for the bands is also responsible for the sending out the all weather floor mats that were on backorder so assume they are quite busy. I would think they pre printed all the labels to slap them on once the get the bands in from their supplier.ok maybe it’s me, maybe I’m interpreting the email wrong. I read it as if your tracking status hasn’t changed by 10/7 then contact your guide.
According to my tracking info from UPS on 9/22 my status was label created. Nothing else.
So I emailed my guide today giving her a heads up my status hasn’t changed since 9/22.
Like all her other answers, you just need to wait there is nothing I can do. Give it another 2 weeks
Then why does Rivian send us an email to contact our guides if there is nothing they can do.
Thanks for the update. My band has finally made some movement. It will deliver on Tuesday. I called Rivian about the floor mats. They checked my account. Said it doesn’t show any have shipped . Told me to reach out to my guide if I want more info. But I will just get the same line from her. “Wait a little longer.”
